レビュー (7,073)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2016年7月1日

Not happy. While using Yotpo for free before they changed how their app works, I collected 6 reviews. But, that's all the app could do. Collect reviews and nothing else. If you want everything else, it's something like $300 per month. Disappointing. I wanted to learn more about their pricing structure, but instead, they want me to talk to some random guy over the phone to talk to me about how Yotpo can benefit my shop. Well, of course it would benefit my shop. It's just TOO EXPENSIVE. Make the pricing structure public for crying out loud.

Black Pearl Candle Co
アメリカ合衆国
アプリの使用期間:約2ヶ月
2015年4月29日

I hate this app - the free version anyway. When you get a review or a question it gets posted to your site and there is NO way to respond for less than $200/mo...
I have tried to contact the developer with no response.
Canceling the app today...

Dr. Fill-In
アメリカ合衆国
アプリの使用期間:約2ヶ月
編集日:2017年4月7日

I'm REALLY REALLY PISSED NOW! I just discovered that there is no way to remove a review COMPLETELY from the web. These reviews are stored "somewhere else" and 'belong to the reviewer".

Not anymore. I will uninstall this immediately after writing this.

The last 3 "reviews" I've received were things like,
1-star, haven't gotten it yet.
2 stars, the package was smashed...yet I ship out a small flat bubble envelope with a soft leather product in it.
1- star, the package hasn't arrived yet....

The part about this is...These reviews are NOT reviews of MY service nor OUR product. They are from people who just have a hair up their butt because the mailman was a day late and my company gets the hit.... that never goes away. AND...if you don't PAY YOTPO....you can't reply nor defend yourself or your business.

Unglove
アメリカ合衆国
アプリの使用期間:約2ヶ月
2017年12月24日

To remove the code go to your theme's "edit code" section. Then click on "Templates" and look for "product.liquid" then delete the line that contains "yotpo" in it. Save your time cause after you uninstall this app the code still stays.

The Modern Pocket
アメリカ合衆国
アプリの使用期間:約1ヶ月
2019年1月25日

The interface for this app is poorly designed and not easy for clients to work with. I've also had issues with being billed twice for one subscription and haven't received any answers from their support team to remedy the situation. Buyer beware -- there are plenty of review apps out there that function better than this one and offer MUCH better support & billing practices.

Life Proper Staging
アメリカ合衆国
アプリの使用期間:約1ヶ月
Yotpoが返信しました 2020年6月30日

Thank you so much for taking the time to leave a review, we're sorry to hear about your experience. We've recently remodeled out interface, updated our billing system, and expanded the capacity of our support agents to be available to all of our users 24/7. If you'd like to get in touch to learn more, we'd be happy to help.

編集日:2015年8月6日

Great for Free, but if you want to do anything really with it, it is WAY TOO EXPENSIVE! It is not a tool a small business owner could afford to purchase, especially, when you have no idea if it would really make that much of a difference posting your reviews to your social media account.

Why not offer a free trial on premium for a month so people can see if it's worth the expense? Not only that, also offer a monthly payment plan? But then $500 a month is still pretty ridiculous.

Nz Tools
ニュージーランド
アプリの使用期間:約1ヶ月
編集日:2017年3月7日

Highly misleading pricing structure... Yotpo reviews are NOT indexable by Google, i.e. they add limited Search/Content value to your website, UNLESS you upgrade to their Powerhouse package which is like $8k+ a year. So you could effectively accumulate lots of reviews (great) then decide once you've enough, to mark up your pages and show Google some unique unbiased content on your website... Only to find they are unindexable unless you pay $8k+ (not so great!)

For such baseline / simplistic functionality this seems quite a predatory approach to pricing a review platform.

Mahi Leather
イギリス
アプリの使用期間:約1ヶ月
2022年11月13日

This was a colossal waste of time don't get scam to download this application customer service and customer support are nonexistent they will chat with you but they can't do anything they keep saying we will escalate...........

Secrets Of Tea
アメリカ合衆国
アプリの使用期間:約1ヶ月
Yotpoが返信しました 2023年3月13日

We're sorry to learn that you're experiencing issues with Reviews. After looking through our records, we saw that there was some difficulty migrating from your previous reviews provider to Yotpo. We've tried contacting you, but we have not heard back — please reach out to our team so that we can assist you.

2016年10月13日

The app would be great if it worked and if support assisted in getting it to work, ive spent the last month trying to get through yotpo support and no luck

Akan Organics
南アフリカ
アプリの使用期間:28日
2016年8月23日

I used the app with Magento and liked it. Trying to use it with Shopify, but can't get any customer support. Submit a ticket, wait up to a week only for them to respond with the same answer (click this article for help) over and over.

I don't think they have anyone doing real tech support, just someone checking e-mail from time to time to copy and past "standard responses."

Support was good when I used with Magento but now seems to not exist...very disappointing.

One Fur All
アメリカ合衆国
アプリの使用期間:27日