Yotpo：UGCマーケティング , 6,850件のレビュー

I appreciated having live chat. Eunice helped me install a badge. I was able to get the project done quickly.

We never had the ability to easily collect user testimonials before - and I felt weird asking.... so we just didn't. Have to say -- we are LOVING the feedback we are getting from our customers now using your app. It's great information for our company and serves as almost daily inspiration for us. GREAT addition to our Shopify Cart!

The app works fine, but the tiering model is terrible. If you upgrade from the free, it's just not affordable for a small business order. Additionally, their support staff is incompetent, nasty and very aggressive. They still call me once a week to upgrade, without even answering my support questions. Some of these support issues are weeks old lol. I still have a few inquiries out that have been completely ignored. I do not recommend this app!

JamesYotpo gave me this evening. I was having difficulties exporting my csv report. He downloaded it for me. Very swift and helpful service.

Quick and fantastic support from Rilu in the live chat, lost all my reviews after an update. Was sorted immediately. Thanks!

Great app, lots of functionality, also in the free version. Great to have this interactivity thanks to yotpo. Easy installation, reviews from the widget or from mails. it's great to be able to sell after sales emails to ask for reviews (though i was suprised that the first time, yotpo sent emails like that to ALL customers,whether they accepted marketing or not. tricky). Also, coupon codes should be made valid for just one use only, otherwise they get reused all the time.

I have been using Yotpo for many years now and recently was able to get some assistance when things had gone horribly wrong with this app. I have found the customer service has improved. Like many apps - this 1 requires a lot of of maintenance to get the best out of it and is better set up for sellers outside of Australia. The exchange rate is a killer - so it would be great if there was an option to pay in AUD.
The more customers the better the outcome. As most of my customers are coming via ebay at the moment I am not making money from this app, but i hope that over time as I am able to rebuild my business this app will start to pay for itself and attract more customers to my store.
I hope to be able to say in a year from now that the work and the app have paid off overtime.

Awesome customer service. Their replies are super quick and helpful! Not to mention how great their app work :)

Great application. It is powerful and efficient. I love it !
I am using it for a while and it is still improving. Great

We have been using Yotpo to collect reviews by email after purchase, and it works. Overall a good app. Good customer support too, most recently from Rein.