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Yotpo is a great app, been using it for product reviews on my store. Was having some issues with displaying Star Rating but Gabriel S. was a great prompt help
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Great support; Ruzsel helped me quickly!
We appreciate your feedback! (:
John G. was great! He made the changes I asked very quickly. It was a pleasure working with him. Thank you so much John.
Thanks for your feedback, we really appreciate it.
Just got the app and has been great! Needed help adding star rating and thanks to Doner P. we got it up in running! Customer service has been great so far!
update: we had to update our theme to the latest version so we had to re-add the star ratings. Ruzsel J was super helpful and fixed the problem
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John G is the best! Highly recommend the app and customer service. Quick to respond and eager to help. All my issues were resolved.
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Very poor
Without any customer support
And you will be very frustrate to use it, never recomend it!!!
Thank you for your feedback.
We are sorry to hear you had a frustrating experience with the Google Shopping syndication feature. Please note that Google's guidelines require at least 50 reviews for Google Shopping.
We reached out to you on your case to address your concerns and think of a solution.
Please do not hesitate to reply to it so we can further assist.
Yotpo is a game-changer for our e-commerce store! Since implementing it, we've seen a significant increase in both the quantity and quality of reviews. The automated review request feature saves us time, and the ability to moderate and respond to reviews ensures we can address any concerns promptly. Plus, the social sharing capabilities help us amplify positive feedback across multiple channels. It's a must-have for any online retailer, i like Doner p work he help all time!!!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Ruzel J was fantastic. Give that young man a raise! He was super helpful and a wonderful individual to speak with! Seriously give that fella a raise. Quickly fixed my issue and got everything up and running super fast.
Thanks for your feedback, we really appreciate it.
Donel P helped my while setting up Yotpo - thank you!
Easy to use app and customer service is very responsive, they solve the problems and doubts within minutes.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!