レビュー (7,099)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年10月21日

I had to uninstall the app the support is terrible. After 3 weeks the problem was not fixed. I decided to go with another review provider.

The Best Numbing Cream
アメリカ合衆国
アプリの使用期間:約1ヶ月
Yotpoが返信しました 2024年10月29日

Thank you for your feedback.

We apologize for the negative experience.

If you ever consider giving us another try, we would appreciate the chance to provide a better ...

2024年10月17日

This app is full of bugs - Upgrading your plan from Free to a paid tier doesn't actually work (the charge is applied, but service levels are NOT increased). Additionally, the Onboarding flow within the app is broken (persistently asks you to install the widget, when doing so, it adds the widget to your theme multiple times). Go with another option! Worse yet, the support is horrible.

Party Stuff
カナダ
アプリの使用期間:8日
Yotpoが返信しました 2024年10月22日

Thank you for your valuable feedback!

We apologize for the issues you experienced, both of them were taken internally and addressed with the highest priority.

We hope to see ...

2024年10月14日

I worked with Doner on making my ratings to show properly on my theme and he was great! We were able to successfully resolve the issue and he went above and beyond. Thanks again!

MikeFit.com
アメリカ合衆国
アプリの使用期間:4日
Yotpoが返信しました 2025年1月24日

Great to hear everything worked out! Thank you for sharing.

2024年10月24日

Reymon Alvero was able to help me within minutes from the time I reached out for assistance. He went into my site to fix an issue and sent me a screenshot to locate where the error stemmed from.

OctaHedron Jewelry
アメリカ合衆国
アプリの使用期間:約5時間
Yotpoが返信しました 2025年1月24日

Awesome to hear your issue got sorted so quickly! Thanks for sharing!

2024年9月12日

WOW ! I'm very happy I was able to placed my carousel thanks you for your help. you are amazing.

Foreign Lashes
アメリカ合衆国
アプリの使用期間:約3年
Yotpoが返信しました 2024年11月4日

Thank you for sharing your experience!

2024年8月15日

I had an issue with the changing the email associated with our account. Arven was a great help and very quick to make the necessary changes.

We also had an issue with linking our new website with the Yotpo App. The customer support was very quick in responding and fixing our issues.

African Breese
カナダ
アプリの使用期間:9年以上
Yotpoが返信しました 2024年8月19日

We're glad Arven was quick to help with your issues! Thanks for the feedback!

2025年1月13日

Awesome Experience! Great Product

Zampa Angelo
イタリア
アプリの使用期間:25分
Yotpoが返信しました 2025年1月25日

Thank you for your feedback!

2024年8月29日

Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you.From japan.

CARINTHIA
日本
アプリの使用期間:8ヶ月
Yotpoが返信しました 2024年9月20日

Thank you for your feedback. Rest assured, we aim for 100% quality across all our support agents. Appreciate it!

2024年9月22日

Daniel P. was exceptional! fast and efficient service... he handled my question like an absolute pro! Thank you Daniel!

eleven44
シンガポール
アプリの使用期間:8年以上
Yotpoが返信しました 2024年11月4日

Awesome experience. Thanks for sharing!

2024年8月1日

Yotpo offers an amazing service with a stellar team that is quick to respond when help is requested! I just got done working with Jeorge Kenneth V who helped me quickly transfer product reviews from a retired product iteration to it's upgraded replacement. Jeorge was quick to jump on the task and fielded questions that i had along the way. I fully recommend Yotpo to any business wanting to ...

VSSL
カナダ
アプリの使用期間:6年弱
Yotpoが返信しました 2024年8月19日

Thank you for the great review! Good to hear Jeorge provided quick and effective support with transferring your product reviews. We appreciate your recommendation!