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We have been with Yotpo from day one! We love and appreciate the value their reviews add for our customers. If we ever need assistance, Yotpo is quick to respond and help us out. Big thanks to John G for his awesome help and terrific customer service this week! I recommend this app 1000%!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Great support from Ruzsel with importing product and reviews into Yotpo for Tiktok import.
Thank you for the kind words! We're happy to see your reviews are getting syndicated into Tiktok. Feel free to reach out again if you have any questions or concerns.
Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.
Highly recommend. Any issues you have they will solve.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)
Thank you for sharing your thoughts with us!
Good work by Ruzsel J. Thanks you for services.
Thank you for your valuable feedback! We genuinely appreciate it. We're committed to enhancing both our products and our team to ensure we consistently deliver the best possible customer experience.
I used the online chat for some support with installing a all reviews page and the help was excellent - speedy and a great service by Arven. Thank you!
Update: I have since requested support for resolving a display issue and Arven sorted this very quickly for me :)
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It seems like a nice app but we've not been able to use it fully. We have over 1,000 reviews from our customers that disappeared after Shopify's review app was no longer supported and was removed, but Yotpo import doesn't work. It just pops up a blank page with no option to import anything.
Thank you for the valuable feedback.
We're sorry to hear that you're experiencing issues with importing your reviews. We know how important it is to transfer your reviews and we are here to help you.
Our support team reached out to you via your support case, please don't hesitate to respond to it so that we can assist you further.
Great app and customer service. I had trouble with showing my star rating on products due to my theme being customised. Mitch helped me out and got it working
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Arven, in custody support was great to deal with and sorted out installation and answered all my questions quickly and accurately. Thanks again!
Thank you for the feedback!
I had a specific issue and Daniel P. from the support team was very helpful and able to help out quickly. Yotpo and the support team have been great!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!