Yotpo：UGCマーケティング

Ruzsel was great he handled my issue quickly and made sure everything I needed was done great customer service

Thank you Joian Z for your help, you're a star!

** edited 21/2/24 **
After my previous 1* review the team actually reached out to me, arranged a video call where my concerns were heard and my issue was pretty much resolved instantly. It took a few tweaks but they were on hand once they saw my review. Im marking as a 4* simply based on our start to business, but overall its been okay since. If you dont get a response reach out via other methods
-------------

POOR! Integration was absolutely shocking, the background colour of the widget remained orange even when selecting white, and it bled into my full theme causing the full product page to go orange. Alignment of items on the widget failed causing stuff to go all over the place

contacted support who failed to respond after a week - sent a chaser email and 5 further days later no reply. Avoid at all costs!

amazing

I love this app, it's really helpful for social proof.
Also, I've reached out on different occasions for help and I've always received great treatment from the support team, specially recently with Jeorge Kenneth

We had a feature installed by John G., a growth support engineer from Yotpo's team. Despite their no-reply email system that impedes on the exchange of information, John was able to pick up our enquiry across multiple tickets and solve our issue.

fantastic app for taking feedback from customer's,, and vaey nice support from Joian Z.. 5 star

Ruzsel J assisted me when trying to figure out how to do something. He was more than helpful & went above my expectations. Thanks Ruzsel

Excellent customer service! Arven helped me get the Reviews integrated into my website and answered all my questions.

I want to express my gratitude for the exceptional support provided by Rhenant. He demonstrated remarkable patience and skill in fixing all the issues I was facing. Thanks to his dedication and expertise, everything now works seamlessly. Rhenant's assistance was incredibly helpful, and I appreciate the outstanding service he provided. Highly recommended!