レビュー (7,056)

総合評価
4.8
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年5月3日

The app is user friendly and has nice options for custom branding. And the customer service was excellent. Doner, my rep, was very helpful and quick to respond.

My Kind of Mode, Inc.
アメリカ合衆国
アプリの使用期間:17日
Yotpoが返信しました 2024年5月24日

We appreciate your feedback, thank you!

2024年3月6日

Jeorge Kenneth V was an AMAZING help to us on Yotpo chat! It was almost as good as speaking by phone and yet extremely efficient. he was so helpful and resoved many issues for us. Thank you Jeorge!

Lily Trotters
アメリカ合衆国
アプリの使用期間:7年以上
Yotpoが返信しました 2024年5月24日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024年5月9日

I never leave reviews, I worked with John G and he was AMAZING. everything was fixed quickly, no issues at all. I had multiple issues and he fixed all of them within minutes. THE BEST experience!

ShopParagonGems
アメリカ合衆国
アプリの使用期間:3日
Yotpoが返信しました 2024年5月24日

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

編集日:2024年1月5日

Rhenant is fantastic. I was very frustrated trying to add the carousel to my website and through chat Rhenant did it in a matter of seconds. I added him as a collaborator and once he was on my website he changed my widgets to a beautiful blue and added the carousel. Such a great service. Everything I asked him to do was done in no time. It is very comforting to know that if i need help again and I sure I will when I upgrade my plan that someone like Rhenant (a real person is there to help me). My star rating is 100 not just 5. thanks Rhenant

Thea With Love
オーストラリア
アプリの使用期間:3年弱
Yotpoが返信しました 2023年12月20日

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2024年3月18日

So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.

The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.

Quikmat
オーストラリア
アプリの使用期間:約2ヶ月
Yotpoが返信しました 2024年5月24日

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

2024年4月25日

Mitch was great help and answered my questions promptly and politely. I feel confident that they have my best interests at heart.

The Art of Resume
カナダ
アプリの使用期間:4年以上
Yotpoが返信しました 2024年5月24日

Thank you for sharing your thoughts with us!

2024年6月7日

Ruszel is the best customer service guy

Cattle Creek Mercantile
アメリカ合衆国
アプリの使用期間:29日
Yotpoが返信しました 2024年7月11日

Having the best customer service truly makes a difference. Thank you for sharing!

2024年2月20日

I am super happy with the support given by Rhenant. He helped me with the issues, fix the new widget on our website. and he was very kind as well

Depuravita
フランス
アプリの使用期間:2年以上
Yotpoが返信しました 2024年3月7日

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

2024年6月19日

Ruzsel John Nabong made this super simple and was able to help me greatly!

Beyoutiful Wandz
アメリカ合衆国
アプリの使用期間:約2時間
Yotpoが返信しました 2024年7月15日

Thank you for your feedback! We're glad to hear that Ruzsel John Nabong provided you with excellent assistance and made your experience super simple.

2024年5月31日

Daniel was very helpful!

aiona alive
カナダ
アプリの使用期間:3ヶ月
Yotpoが返信しました 2024年6月7日

Thanks for your feedback, we really appreciate it.