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Caroline helped me migrate my Shopify reviews over to Yotpo very easily. My exported reviews file was incorrect and she showed me where and how to fix it!
Thank you for taking the time to leave a review. So happy to know you had such a positive experience with our customer service!
Excellent customer service. Eunice was very quick and helpful ...
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Had an issue with the reviews not displaying on our site, and quickly without any hesitation, Nicole in support fixed everything. VERY HELPFUL!!!! MIstakenly our team never added the javascript to our shopify theme to make everything work, Nicole pointed this out and put the correct code into our site and all our reviews showed up.
Thank you again for all your help Nicole.
We appreciate your feedback, thank you!
a great support by the yotpo team i was attended by manny a great member yotpo helps me in my reviews and loyalty program
Love Yotpo. Had a question and Eunice came to rescue on chat. I feel confident recommending this app
Very good so far, easy to set up and seems to do what it says it will do, customers like it and are happy to use it. We also like the well controlled options for pushing to social.
Have been using this app for years and it's honestly amazing. Customer support is also fantastic! Joian worked with me to re-integrate this back into my website after a 2 year long hiatus. Much appreciated Joian, thank you!
The support was quick to respond and provided screenshots on top of the instructions given, thus my issue was answered with a single interaction.
Albert V assisted me to troubleshoot and he was so easy to work with. He was patients and quickly resolved my issue. I was very impressed!
Doner P was very helpful in my chat with him, and we enjoy Yotpo for collecting both product and site reviews.