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Great support from Ruzsel with importing product and reviews into Yotpo for Tiktok import.
Thank you for the kind words! We're happy to see your reviews are getting syndicated into Tiktok. Feel free to reach out again if you have any questions or concerns.
Good work by Ruzsel J. Thanks you for services.
Thank you for your valuable feedback! We genuinely appreciate it. We're committed to enhancing both our products and our team to ensure we consistently deliver the best possible customer experience.
It seems like a nice app but we've not been able to use it fully. We have over 1,000 reviews from our customers that disappeared after Shopify's review app was no longer supported and was removed, but Yotpo import doesn't work. It just pops up a blank page with no option to import anything.
Thank you for the valuable feedback.
We're sorry to hear that you're experiencing issues with importing your reviews. We know how important it is to transfer your reviews and we are here to help you.
Our support team reached out to you via your support case, please don't hesitate to respond to it so that we can assist you further.
My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Sunday and Doner fixed the issue immediately. Thanks!
Thank you for writing a review — we value your feedback.
Outstanding customer support from Jeorge at Yotpo! With the Shopify Reviews app being deprecated, we needed help moving over to Yotpo and Jeorge was so helpful in getting the coding and installation completed accurately and quickly. Amazing support! Thank you!
Thanks for your feedback, we really appreciate it.
Application au top et support très réactif et disponible !
We're glad you’re enjoying the app and finding our support team responsive and available. Thank you so much for your feedback!
They immediately fixed the issue when I pointed out that the review tag was broken. Additionally, they went above and beyond to resolve other problems as well. I never imagined such an experience was possible through chat. It was one of the best customer service experiences of my life. I sincerely hope that one day it will be available in Japanese.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Customer support is very helpful in aiding the implementation of the review widgets. John G. aided me in quickly making changes and implementing on the home page.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Arven was super helpful and easily (and quickly) solved a question I had re: adding review ratings onto our main shop page. Yotpo in general has been amazing to work with!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Jeorge Kenneth V was an AMAZING help to us on Yotpo chat! It was almost as good as speaking by phone and yet extremely efficient. he was so helpful and resoved many issues for us. Thank you Jeorge!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!