レビュー (7,076)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年7月30日

I wanted to give a big shout-out to Ian Christian C. for his exceptional customer service support!

Ian went above and beyond in assisting me with my recent issue with the Review Widget. His expertise, friendly approach, and incredible patience made the entire process smooth and stress-free.

Not only did Ian provide clear and effective solutions, but his dedication to ensuring I was fully satisfied was truly impressive. It’s rare to encounter such outstanding support, and Ian’s professionalism and genuine care made a significant difference.

Thank you, Ian, for your incredible help. Your service is greatly appreciated!

You have a gem in your team, Yotpo!

Aardvark Coffee Company
アメリカ合衆国
アプリの使用期間:2ヶ月
Yotpoが返信しました 2024年8月19日

Thank you for the amazing feedback! We appreciate your kind words and are proud to have Ian on our team!

2024年8月3日

I am a small business start up and signed up for this service, completely forgot about it , weeks later I went back in to confirm how it works so started a chat session with Ruzsel J, and he was amazing! I had a tons of questions, and he made a video for me to help me relearn this amazing review product!

SwapBandIt
アメリカ合衆国
アプリの使用期間:約1ヶ月
Yotpoが返信しました 2024年8月19日

Learning with video instruction is indeed easier! Thanks for the great feedback!

2024年5月23日

Thanks to Ruzsel who was able to help me with my problem, I recommend the support of this app which, despite the rather long time it took, was able to respond to my concerns.

Aperol Official Online Shop
フランス
アプリの使用期間:1年以上
Yotpoが返信しました 2024年6月7日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024年3月6日

Jeorge Kenneth V was an AMAZING help to us on Yotpo chat! It was almost as good as speaking by phone and yet extremely efficient. he was so helpful and resoved many issues for us. Thank you Jeorge!

Lily Trotters
アメリカ合衆国
アプリの使用期間:7年以上
Yotpoが返信しました 2024年5月24日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024年8月10日

Had a couple of little issues with reviews not showing, contacted support. Donor was quick with the fixes we needed, all works perfect now.

Lunasurf
ジャージー
アプリの使用期間:21日
Yotpoが返信しました 2024年8月19日

Thanks for the feedback!

2024年9月17日

Quick responses with customer service questions. Easy to navigate the platform.

ReliaHealth
アメリカ合衆国
アプリの使用期間:5日
Yotpoが返信しました 2024年11月4日

Good to hear about your UI/UX experience - we are constantly improving it!

2024年8月16日

Ruzsel was great support. Made importing reviews mostly easy!

Good Honey Shop
アメリカ合衆国
アプリの使用期間:約2年
Yotpoが返信しました 2024年8月19日

Thank you for the feedback!

2024年8月9日

Great app! Ian Christian C. was extremely helpful and spent hours with me on the chat, answering my every question and solving every problem. If you're unsure about Yotpo, the customer service alone should make you download it. 10/10 recommended! Thank you!!!!

The Caseland
アメリカ合衆国
アプリの使用期間:28日
Yotpoが返信しました 2024年8月19日

Thank you for the amazing review! We appreciate your recommendation!

2024年6月24日

Outstanding support as usual. I have been working on a several projects, and as a review and UGC manager, I always recommend Yotpo. Thank you, you guys never let me down.
Ty.
AT

The Wynwood Walls Shop
アメリカ合衆国
アプリの使用期間:9ヶ月
Yotpoが返信しました 2024年7月15日

Thank you so much for the review! We are glad to hear that you continue to trust and recommend Yotpo for your projects. Your support and satisfaction mean the world to us. If you ever need any assistance, we're always here to help.

2024年4月2日

Outstanding customer support from Jeorge at Yotpo! With the Shopify Reviews app being deprecated, we needed help moving over to Yotpo and Jeorge was so helpful in getting the coding and installation completed accurately and quickly. Amazing support! Thank you!

HootBooth Photo Booth
アメリカ合衆国
アプリの使用期間:3年弱
Yotpoが返信しました 2024年5月24日

Thanks for your feedback, we really appreciate it.