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Customer service team is so helpful! Jeorge Kenneth V was so great when we needed help changing our coupon for people leaving reviews.
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Thank you so much Ruzsel J for your patient and support. Verry happy that I got my problem solved on the spot. Thanks again
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Ruzsel was very helpful!
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I was able to get the reviews widget installed without any difficulty. I had quite a bit of trouble getting the reviews tab to show on my home page. It didn't come up as an option in Shopify despite multiple installation attempts. I was able to connect with Doner on the support team who was very knowledgable and was quickly able to resolve the problem on the back end. Much appreciate the timely customer support and quick resolution of this problem.
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Yotpo has been a game-changer for my Shopify store, seamlessly integrating with the platform and revolutionizing the way I build customer trust. Its user-friendly interface and automated review requests post-purchase have not only saved me time but also generated valuable feedback. The visually appealing and customizable review widgets enhance the overall aesthetic of my store, while the social proof has significantly boosted customer confidence and conversion rates. The exceptional customer support, coupled with powerful analytics, makes Yotpo an indispensable tool for any serious e-commerce entrepreneur looking to create a trustworthy and appealing online presence. It's an investment that pays off in increased sales, customer loyalty, and a polished brand image. Highly recommended!
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Super fast and quick to solve my problem. These guys are amazing.
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Wonderful app and great customer service! Doner P was very helpful with tech support. I appreciate the service and knowledge.
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I worked for a couple hours trying to troubleshoot my own issue with product reviews being listed incorrectly on my website and product listings. I finally caved in and reached out to Yotpo support and was connected with Doner P. and they were able to assist me with fixing my review visibility and also importing my manual reviews as well. Thank you so much for being patient and knowledgeable to resolve my problems. Highly recommended!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Wow! This customer service experience by Daniel P. outclasses any other type of support I have received from other app developers. I highly recommend anyone to use YOTPO for you website!
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I just got the app and the process to get my reviews from shopify to this app was very easy. I was on the Chat with Daniel who was very helpful :)
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!