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Sometimes there are challenges to no-code implementation but their support is responsive, for example, Arven assisted me today in implementing Reviews Widget on the Homepage which was a custom modification.
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My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Sunday and Doner fixed the issue immediately. Thanks!
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They immediately fixed the issue when I pointed out that the review tag was broken. Additionally, they went above and beyond to resolve other problems as well. I never imagined such an experience was possible through chat. It was one of the best customer service experiences of my life. I sincerely hope that one day it will be available in Japanese.
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Great experience with this app overall. No complaints. Thanks to a guy from support team - Jeorge Kenneth V, that helped solve multiple issues multiple times. Thanks!
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I would definitely recommend this product , primarily becasuse of the support offered.
Daniel was quick to get back to me & help me modify my code to get my SEO reviews page set up.
Top quality service, thanks Daniel!
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I was able to get the reviews widget installed without any difficulty. I had quite a bit of trouble getting the reviews tab to show on my home page. It didn't come up as an option in Shopify despite multiple installation attempts. I was able to connect with Doner on the support team who was very knowledgable and was quickly able to resolve the problem on the back end. Much appreciate the timely customer support and quick resolution of this problem.
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Gabriel S. was such a great help and made setting up the review widget and star rating widget easy. He did all the work and was even able to move things to different parts of the page and helped with sizing and styling. Anything he couldn't help with he escalated to the developer to get it resolved. Thanks again!
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Yotpo is easy to work with and I've been able to customize my Review widgets to an extent that I wasn't able to with our previous service. The customer service is also amazing. I spoke with Rhenant, and was helped within 5 minutes. So happy we switched over to Yotpo!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Wow! This customer service experience by Daniel P. outclasses any other type of support I have received from other app developers. I highly recommend anyone to use YOTPO for you website!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I had an exceptional experience with Yotpo, finding their service to be truly outstanding. Specifically, I am highly satisfied with the assistance I received from Jeorge. He went above and beyond to address my needs and ensure that I was fully supported throughout the process. His professionalism, expertise, and dedication to customer satisfaction were truly impressive and greatly appreciated.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!