Yotpo Product Reviews & UGC

Very simple and effective tool for Shopify Stores

I had an excellent experience with Reviews. I have been using reviews for quite a while and was happy with it but when i needed technical support Jeorge Kenneth V
went above and beyond. He was extremely courteous, patient and completely answered MULTIPLE detailed questions I had to make my reviews widgets work much better. Very happy, totally recommend yotpo for small businesses like ours!

Wonderful app and great customer service! Jeorge Kenneth V helped walk me through an issue with my Yotpo on the homepage of my website. Couldn't recommend this app enough !

Yotpo has been a game-changer for my Shopify store, seamlessly integrating with the platform and revolutionizing the way I build customer trust. Its user-friendly interface and automated review requests post-purchase have not only saved me time but also generated valuable feedback. The visually appealing and customizable review widgets enhance the overall aesthetic of my store, while the social proof has significantly boosted customer confidence and conversion rates. The exceptional customer support, coupled with powerful analytics, makes Yotpo an indispensable tool for any serious e-commerce entrepreneur looking to create a trustworthy and appealing online presence. It's an investment that pays off in increased sales, customer loyalty, and a polished brand image. Highly recommended!

Needed help with a setup on a custom theme. John was very helpful and nothing was ever too hard.

So far using this app (the free plan) it is quite simple and user friendly. Quite a few customizations even on the free plan, too. Had some help from 2 supports Arven and Doner and they were great helps. Definitely recommend!

Everything would have been fine if I hadn't noticed the problems that managers have been unable to solve for a long time. In fact, the support work is at zero level: one says one thing, the other says another, and as a result, something completely different happens. Support may claim something is impossible without providing evidence, and then apologize when evidence to the contrary is presented. Technical support here isn't much help either; they can't even implement simple things. After contacting support, you receive a survey form to expedite problem resolution—essentially, it doesn't help at all; nobody responds. Essentially, what I have here are global issues affecting the revenue and reputation of my store; support doesn't solve anything on its own, they send an email and disappear for a week... Perhaps this review will expedite the resolution of my issues? For now, I'll leave it here.

Super fast and quick to solve my problem. These guys are amazing.

App is great and support is even better. Don helped me immensely and efficiently with all my questions and requests. Thanks!

Rilu was great at assisting us with a request we had for our new website. The request was understood without too much back and forth and was completed in a reasonable amount of time. Great experience with the support team overall!