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We didn't want to show our customers names on the reviews. Happy the customer support from Yotpo helped us with the problem so quickly. Thank you. We are still new to the app, don't get used to it but great app so far.
Very quick when it comes to customer service. Doner P was great help and answered all my questions and helped me get started with using the app.
The app has its issues, but every time I've run into a problem their customer service has saved me. Like I said, the app runs into a number of problems that can get annoying; however, each time my boss has chewed me out for a review-related issue, they've swooped in and help me out.
Very responsive and awesome support team especially Nick who has helped resolved our query very efficiently. Thanks Nick! Will recommend to other users.
I really like how the app helps me get reviews for my products it works efficiently and looks good on the website. Recently I changed themes which meant my previous reviews were no longer showing. I was quickly helped by Pauline at Yotpo who fixed it for me in no time!
I installed the app, added a ton of great quality reviews & even had an issue installing a widget but the support agent (Shyrene D) was incredible! Can't recommend this app more!
Fantástica, la atención al cliente es maravillosa. Los correos están muy bien diseñados y los clientes contestan sin problema. Me gusta poco a poco iremos escalando a mejor cuenta.
Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo!
Je ne connais pas encore bien toutes les fonctionnalités de l'application, et l'utilise pour le moment pour les reviews. Très satisfaite du service clientèle, notamment avec le chat en ligne. Anne m'a aidé rapidement et a pu m'expliquer en détail les actions qu'elles a faites, en toute transparence.
Love this app. By far the best review app I have tried. Great customer service as well. The app lets you collect reviews by sending customers emails a few days after placing their order.
Excellent and quite simply a necessity for every e-commerce business.