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We've been using Yotpo for a couple years, and I am really positive on it lately. The new 3.0 widgets are sleek and fit well into your brand template. John G. did a phenomenal job installing for us. Only thing to note: the marketplace syndication with Walmart is a work in progress.
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Absolute stunning service by Joian Z from Yotpo support. I recently changed from the old Debut theme to the new Dawn theme and were having trouble to load the Yotpo widget again. Within a few minutes it was resolved. So re-assuring to have such excellent support for apps you pay for.
Totally satisfied with customer service and ease of use. Each time it only takes a few min to jump on a text support and they do a good job at fixing the bugs and answering questions.
I was having some trouble with getting my customers to click through the email review request and was able to get incredible help from Stephanie! We worked out getting my email information updated and authenticated so I wouldn't have to many worries about the email going to the customers spam mail. Stephanie was amazing and so is Yotpo!
Awesome support experience with Allen M, I had an issue with display on my site and was bracing for a soulless and ultimately frustrating experience with an AI bot when i opened the chat, but I got a real person and he sorted everything right away - bliss!
NICE LIVE CHAT
Ruzsel
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Yotpo has a top-notch tech support. Rhenant has been very helpful with our technical issues. I highly recommend this App to anyone who needs a customer/product reviews App.
Jackie
AlTerra Retail
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Arven devoted considerable time to our meeting and responded to each of my questions with extraordinary patience and thoroughness. I would like to express my deepest gratitude for his attentive and insightful approach. Thank you, Arven
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The application we've been using since the beginning of the website offers simple and effective features. Customer support is particularly efficient, especially with Arven. Thanks again to him for his efficiency and professionalism.
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Warly S took the time to really help me. He fixed all my issues with the widget and was VERY patience. Amazing customer service! I cannot say enough good things. Thank you!