Yotpo：UGCマーケティング , 6,830件のレビュー

Spoke to Customer service, Ruzsel was amazing! We got on a call and he helped our problem in under 3mins.

Thank you so much Ruzsel J for your patient and support. Verry happy that I got my problem solved on the spot. Thanks again

Joian Z helped me out with an issue we had, really quick and efficient. Massive thanks!!

Yotpo has been a game-changer for my Shopify store, seamlessly integrating with the platform and revolutionizing the way I build customer trust. Its user-friendly interface and automated review requests post-purchase have not only saved me time but also generated valuable feedback. The visually appealing and customizable review widgets enhance the overall aesthetic of my store, while the social proof has significantly boosted customer confidence and conversion rates. The exceptional customer support, coupled with powerful analytics, makes Yotpo an indispensable tool for any serious e-commerce entrepreneur looking to create a trustworthy and appealing online presence. It's an investment that pays off in increased sales, customer loyalty, and a polished brand image. Highly recommended!

Super fast and quick to solve my problem. These guys are amazing.

Customer service team is so helpful! Jeorge Kenneth V was so great when we needed help changing our coupon for people leaving reviews.

The app does what I need it to do at this point. My store is very very young and the free portion works good for what I need. But I had a demo call with Gal Baum and he really helped out a lot by walking through the app step by step with me, and going over all the features. Very professional, very thorough, and understood exactly what to do for my needs.

Everything would have been fine if I hadn't noticed the problems that managers have been unable to solve for a long time. In fact, the support work is at zero level: one says one thing, the other says another, and as a result, something completely different happens. Support may claim something is impossible without providing evidence, and then apologize when evidence to the contrary is presented. Technical support here isn't much help either; they can't even implement simple things. After contacting support, you receive a survey form to expedite problem resolution—essentially, it doesn't help at all; nobody responds. Essentially, what I have here are global issues affecting the revenue and reputation of my store; support doesn't solve anything on its own, they send an email and disappear for a week... Perhaps this review will expedite the resolution of my issues? For now, I'll leave it here.

Gabriel was AMAZING! he got on a call with us and explained everything in less then 2 minutes. Very very happy with this type of support

Apps work as intended, easy to use. And Ruzsel J, one of Yotpo support, will always provide help for any Yotpo related issue on our Shopify.