Yotpo:UGCマーケティング , 6,849件のレビュー
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So far the customer support has continued to be excellent. Glad to have them available to quickly sort and fix issues.
Update 3 months later - Easiest integration, friendly team and continue to provide an excellent level of support.
We have been very happy with Yotpo across our international websites, and using visual reviews & Q&A features is very beneficial for our product. Yotpo's support is very helpful, I felt well taken care of! Highly recommended.
Thank you for your review. We're happy to hear we were able to help you get up and running!
EDITED: This app was great at the start (see original review which was over a year ago), however "back then" I was a premium customer, and now the Premium features that were so alluring aren't even available to my "price level".
I was paying more for this app than for my Shopify store itself - with no benefits. Reviews really dropped off the past few months even though I had more sales and didn't change anything.
I've gone with Judge.me which is a much better price, EXCELLENT customer service, and the app just looks better.
ORIGINAL (that I got 30days free for writing) - Excellent app - looks really good and the automatic email is great. I had to ask support a fairly simple question and they replied fast. Highly recommended.
Yotpo is amazing for sourcing reviews from our customers. We only use the free version at the moment, but the functionality to send in-email reviews gets some great feedback from our customers, because it doesn't take up a lot of their time to do.
Simoun was very helpful to help me resolve an issue. Product working well so far. Will need to play with it more
Not only great app but they also provide amazing customer support. Highly recommended for any eCommerce business.
Great app, even better customer support -- I have been using them for several months now, and every time I need assistance with something, someone from Yotpo support not only replies to me *but also fixes my problem!* within 24 hours. Lervin and Danreb are just two of the great reps who have helped me... Thanks, Yotpo!
Hey CivvieSupply, love this great feedback! Thanks for taking the time to leave a review!
Great support and FAST! Looking forward to hire more services from Yotpo.
Our site is showing the reviews just like we wanted and customers can now benefit from them now.
Keep up the good work!
Pretty straight forward set up, and in case you need it, the hero support peeps are here to help very quickly! Really happy with their support (thanks Josephine!), highly recommend!
We have been using Yotpo for sometime and have been very happy. The app works well and customer service is always stellar. Mary was amazing and helped us solve our issue quickly and efficiently! Thanks Rhenant!