レビュー (6,912)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年4月9日

So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service

nequalsone
ニュージーランド
アプリの使用期間:3ヶ月
Yotpoが返信しました 2024年4月12日

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

2024年5月21日

Easy to use app and customer service is very responsive, they solve the problems and doubts within minutes.

La Boboá
フランス
アプリの使用期間:4年以上
Yotpoが返信しました 2024年5月24日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024年4月17日

Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help!
Yotpo features look promising. Hope to have good experience futher.

Etalon
アメリカ合衆国
アプリの使用期間:約1ヶ月
Yotpoが返信しました 2024年5月24日

Thank you for sharing your thoughts with us!

2024年5月8日

I had a specific issue and Daniel P. from the support team was very helpful and able to help out quickly. Yotpo and the support team have been great!

Shop The Courts
アメリカ合衆国
アプリの使用期間:4ヶ月
Yotpoが返信しました 2024年5月24日

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2024年3月18日

So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.

The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.

Quikmat
オーストラリア
アプリの使用期間:約2ヶ月
Yotpoが返信しました 2024年5月24日

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

2024年3月26日

Great experience with this app overall. No complaints. Thanks to a guy from support team - Jeorge Kenneth V, that helped solve multiple issues multiple times. Thanks!

L'aromes
ラトビア
アプリの使用期間:1年以上
Yotpoが返信しました 2024年5月24日

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

2024年3月6日

Jeorge Kenneth V was an AMAZING help to us on Yotpo chat! It was almost as good as speaking by phone and yet extremely efficient. he was so helpful and resoved many issues for us. Thank you Jeorge!

Lily Trotters
アメリカ合衆国
アプリの使用期間:7年以上
Yotpoが返信しました 2024年5月24日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024年4月24日

The experience with the company was great- Their customer service is amazing! We were helped by Doner P and he definitely saved the day for us. <3

Retreat Kr
アメリカ合衆国
アプリの使用期間:5ヶ月
Yotpoが返信しました 2024年5月24日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024年6月13日

Thank You Wendyle for your quick response in excluding a list of order numbers we sent through from receiving a review request.

OLIVIA SHEED
オーストラリア
アプリの使用期間:約1ヶ月
編集日:2024年5月7日

Ruzsel j helped me out and was able to do so many custom things I asked him without fail. Very quality customer service.

Urban Grailed
アメリカ合衆国
アプリの使用期間:2ヶ月
Yotpoが返信しました 2024年5月24日

Thank you for sharing your thoughts with us!