レビュー (6,935)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
編集日:2023年10月22日

I dealt with the best advisor called Warly. He dealt with my query straight away, had it sorted in a matter of minutes and came back to make sure exactly what I was looking for.

Brilliant service!!

Tracy, Dublin

White Heather home
アイルランド
アプリの使用期間:約1ヶ月
Yotpoが返信しました 2023年11月28日

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2023年12月2日

Support will do their best to help! Perfect!

TryTopSkin
セルビア
アプリの使用期間:5ヶ月
Yotpoが返信しました 2023年12月20日

Thank you for writing a review — we value your feedback.

2023年9月29日

Really rate this app. There is so much more flexibility and functionality that other review apps we've used. Customer service is great and the help desk are always on hand to help. If you're thinking about moving from feefo or trustpilot you will be in for a nice suprise!

MyOva
イギリス
アプリの使用期間:2ヶ月
Yotpoが返信しました 2023年11月28日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2023年11月1日

We were assisted enthusiastically by Ruzsel J and Arven to get imported reviews set up. We migrated from BigCommerce multistore to Shopify, which was a process due to the complications of having a multistore front. However, Ruzsel put in a lot of effort to make sure I was not frustrated due to their great attitude. Thank you.

The Global Beauty Group Retail
オーストラリア
アプリの使用期間:15日
Yotpoが返信しました 2023年11月28日

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2024年1月2日

He sent me a Meet link to explain what i had to do. Very kind and useful!!

Serenium Skin
アメリカ合衆国
アプリの使用期間:4日
Yotpoが返信しました 2024年1月19日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2023年8月1日

We were faced with a critical issue and were fortunate enough to experience the exceptional customer support of Doner P. Their dedication and expertise shone through as they promptly and accurately resolved our urgent query. Their assistance was nothing short of remarkable, leaving us deeply grateful for their invaluable help. It is evident that Doner P takes great pride in their work, going above and beyond to ensure customer satisfaction. We extend our heartfelt thanks for their unwavering commitment to excellence, setting a standard for outstanding support. With such a remarkable team member like Doner P, we can confidently rely on the company's service and know that we are in capable hands.

nourishingnutrients
アメリカ合衆国
アプリの使用期間:4ヶ月
2023年9月27日

I recently migrated my website from another platform to Shopify and also needed my reviews migrated. I'm not the greatest when it comes to tech stuff and found it incredibly frustrating trying to figure out how to do it. After contacting Yotpo I was greeted by one of their techs named John G and I am so thankful to him. When I say I spent the best part of 2 days going from tears of frustration, to wanting to completely give up, I'm not exaggerating! John G was so patient and extremely helpful. He prompty responded back to every one of my numerous (and I mean numerous) requests for help, with clear instructions via text and even creating short videos showing me exactly what to do, in the hopes of helping me understand visually. I am forever grateful for his patience and all of his help. I now have my reviews imported to my new Shopify site. Yotpo is an awesome platform and I would thoroughly recommend using them.

Go Naked Skincare
アメリカ合衆国
アプリの使用期間:8日
Yotpoが返信しました 2023年11月28日

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

2023年10月16日

John G. was very kind to help me with my product reviews! It didn't take much time.

Landice Online Store
アメリカ合衆国
アプリの使用期間:5ヶ月
Yotpoが返信しました 2023年11月28日

Thank you for writing a review — we value your feedback.

2023年9月26日

Rhenant solved my issue quickly and easily. The customer service is top notch!

Cottage Lane Kitchen
アメリカ合衆国
アプリの使用期間:4年以上
2023年8月15日

I had a wonderful shopping experience! Especially with the help of customer representative Ruzsel John N, I received quick and effective answers to my questions. Thank you, Ruzsel John N, you did an amazing job! It makes me very happy to know that Lempi Lifestyle has such talented and helpful people. I will definitely shop here again!

Lempi Lifestyle
フィンランド
アプリの使用期間:13日