Yotpo:UGCマーケティング , 6,843件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年3月22日

I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very professional, kind and helpful. Thank you Jeorge Kenneth V.

Jasper Lee Soapworks
アメリカ合衆国
アプリの使用期間:10日
2024年4月25日

Mitch was great help and answered my questions promptly and politely. I feel confident that they have my best interests at heart.

The Art of Resume
カナダ
アプリの使用期間:4年以上
2024年2月26日

Ruzsel was very efficient and helpful. Issue solved within 5 minutes.

Phase Zero Makeup
イギリス
アプリの使用期間:3年以上
Yotpoが返信しました 2024年3月7日

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2024年2月2日

Awesome rapid response from Doner P - got on the case and sorted our issue with ease - great customer support Yotpo team and Doner you rock!

byFoke
イギリス
アプリの使用期間:2年以上
Yotpoが返信しました 2024年3月7日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024年4月26日

Sometimes there are challenges to no-code implementation but their support is responsive, for example, Arven assisted me today in implementing Reviews Widget on the Homepage which was a custom modification.

Yingredient
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年1月23日

I would definitely recommend this product , primarily becasuse of the support offered.

Daniel was quick to get back to me & help me modify my code to get my SEO reviews page set up.

Top quality service, thanks Daniel!

The Stainless Community
アイルランド
アプリの使用期間:4ヶ月
Yotpoが返信しました 2024年1月30日

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2024年4月9日

I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.

dealbodies
カナダ
アプリの使用期間:約2ヶ月
Yotpoが返信しました 2024年4月12日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024年3月8日

Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app

Luma Health
カナダ
アプリの使用期間:3ヶ月
2024年1月5日

They immediately fixed the issue when I pointed out that the review tag was broken. Additionally, they went above and beyond to resolve other problems as well. I never imagined such an experience was possible through chat. It was one of the best customer service experiences of my life. I sincerely hope that one day it will be available in Japanese.

阿波ツクヨミファーム
日本
アプリの使用期間:2年弱
Yotpoが返信しました 2024年1月19日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024年1月24日

Always fast and responsive customer service if there are any questions. The platform is easy to navigate as well.

Drink ZYN
アメリカ合衆国
アプリの使用期間:2年以上
Yotpoが返信しました 2024年1月30日

Thanks for your feedback, we really appreciate it.