レビュー (7,139)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
編集日:2020年12月13日

I'm having to revisit this review for the fourth time - if you are thinking of using YOTPO - DON'T DO IT - unless you are happy to while away your PRECIOUS hours in Yotpo support chats while they promise to fix whatever is causing some random reviews for some completely different store (ie not our store) appearing in our account which basically uses up your entire monthly review credit ... I have been promised that this has been escalated, it's been fixed and that we'll be recompensed with a credit .... none of which has happened yet ... I recommend looking for a better app. If I could give zero stars I would but it seems to be locked on one

Bio Oz
オーストラリア
アプリの使用期間:約6年
Yotpoが返信しました 2020年11月24日

Thank you for reaching out and leaving your feedback. First of all, we would like to apologize for any inconvenience you have experienced. Our support team manager has reached out to solve the issue and to ensure everything will be operating smoothly going forward. Should you encounter any issues - do not hesitate to reach out to us at any time.

2022年10月22日

I had some issue to import reviews from my previous review app. Ronel did an excellent job and did everything for me in the back-end. Good support.

MindRush
ベルギー
アプリの使用期間:3ヶ月
2021年6月3日

I dealt with Louanne who helped me transfer reviews from our old shopify store to the new one. Great service and done in a timely manner.

Rival Boxing Gear USA
アメリカ合衆国
アプリの使用期間:3ヶ月
Yotpoが返信しました 2021年6月6日

Thank you for leaving a review, we really appreciate it.

2023年5月24日

Reinier D was very helpful. Love the app and the customer service is outstanding. 100% worth the money!

ShowerDoorHardware.com
アメリカ合衆国
アプリの使用期間:3ヶ月
編集日:2021年4月30日

Gimbert was super helpful! I'm a small shop and needed help with the widgets. Gimbert listened to my concern over a quick chat and fixed my widgets to reflect how I want to run my business.

Boon Mail
アメリカ合衆国
アプリの使用期間:3ヶ月
2021年9月8日

I cannot yet rate the app itself, but customer support has been amazing! Quick, dedicated...Mark did several customizations of my webpage.
Top!

MiTierra.World
フランス
アプリの使用期間:3ヶ月
2022年2月21日

BEST CUSTOMER SUPPORT TEAM EVER !!!!! I LOVED HOW THEY HELPED ME AND WORKED ON MY SITE!! I can vouch for them!

South Beach Leather
アメリカ合衆国
アプリの使用期間:3ヶ月
編集日:2021年4月16日

I literally was about to delete the app because of some issue and no answer for 5 days. But I wanted to try it one last time and met Eunice and Junalou who were simply the best support! Always friendly and helped me with everything I needed to resolve all my problems. Thank you!

OFFEN & EHRLICH
ドイツ
アプリの使用期間:3ヶ月
編集日:2022年1月6日

I really appreciate Orly P who helps me a lot!! Good customer service! Figure out my problem soon!!!

Bromech
アメリカ合衆国
アプリの使用期間:3ヶ月
2021年7月20日

Good customer service. The app interface could be a bit more user friendly though and there are delays with publishing reviews

HCO
オーストラリア
アプリの使用期間:6年弱