レビュー (6,918)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2018年5月2日

We upgraded to a paid plan recently and couldn't be happier. The technical support and customer service are excellent. We were having trouble with our theme and the star ratings view on the product page and Yotpo tech support fixed it for us in less than 2 business days. We had been using another review service and our response rate was less than half of Yotpo's, so we're now getting many more reviews.

Pure Living Space
アメリカ合衆国
アプリの使用期間:1年以上
2023年4月15日

Amazing support! Nicole was so helpful and installed everything needed on the product page within minutes.

Woven Wood
イギリス
アプリの使用期間:15日
2015年11月9日

We have customized yotpo extensively. Their support has been fairly helpful and is responsive. There are some customization limitations but we are satisfied. A downfall of the platform is that reviews are not in HTML so it doesn't impact SEO positively in terms of content but it also isn't negative. There is a schema implementation with star ratings which is a great SEO feature so not all is lost. We are satisfied with Yotpo. Thanks!

Lstn
アメリカ合衆国
アプリの使用期間:1年以上
2022年12月31日

super ! Je suis tomber sur Rhenant qui est très professionnel est efficace.
je vous recommande cette apli pour les avis clients!

Naurks
フランス
アプリの使用期間:15日
Yotpoが返信しました 2023年1月18日

Thank you for sharing your thoughts with us!

編集日:2018年9月8日

I was excited about this initially but not anymore. Their service response time is super slow....takes a number of days...for simple fixes...and that IS NOT how a business runs in this age of the digital world....may be because my service is free...but that's even worse....looking an alternative before my store gets traction! i could give a Minus 1 Star..if there was an option!

Bazaar2you
アメリカ合衆国
アプリの使用期間:約1年
2022年12月3日

I contacted customer support today and the agent, Nicole, was very helpful and prompt. There is an issue that I will need to wait to see if it's resolved, but she went above and beyond in helping me fix an additional issue that I didn't even bring up at first.

Café Baby West
アメリカ合衆国
アプリの使用期間:約1年
Yotpoが返信しました 2023年1月23日

We appreciate your feedback, thank you!

2022年1月6日

The options in the app are confusing and difficult to sort through features and subscription levels. But, the reviews DO affect sales, and the support is very good. I had an issue with all reviews displaying on every page, not product-specific reviews. Nick was able to assist by editing the code in my theme to resolve the issue. Very grateful for the assist and support!

State Defense Supply
アメリカ合衆国
アプリの使用期間:約1年
2014年3月1日

Easy to implement and works well. Definitely worth using.
Gave it four stars due to the date in American format and not changeable.
(bit harsh but worth knowing)

Stuart

Asian Food Online
イギリス
アプリの使用期間:約1年
2017年10月20日

awesome app that does what it needs to do!

Daweekendwarrior
アメリカ合衆国
アプリの使用期間:1年以上
編集日:2021年8月12日

Jo Lorenz was very helpful in explaining how to install the star rating code. I had no further questions after.

O N E P R A N A
アメリカ合衆国
アプリの使用期間:15日