レビュー (7,063)

総合評価
4.8
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2023年4月3日

easy to use! I wish the interface was a bit more dynamic (customizations update on the site in real time, etc), but I think they will get there. Very simple.

onewith
アメリカ合衆国
アプリの使用期間:1年以上
2021年5月14日

the customer service is great, reply fast. The review widget has a bug in the primary color. I change the color but it doesn't show up in the site, I ask for help from the Livechat and they solve the problem for me immediately. highly recommend.

韌 REN
台湾
アプリの使用期間:22日
2021年8月17日

After a couple days and a lot of contact between James C , Radly and me at the end the problem of not showing reviews on or side was fixed! Thanks a lot!

Goodr.nl
オランダ
アプリの使用期間:1年以上
編集日:2015年7月23日

This app is very good and the support does get to your requests.

The reason I am giving 3 stars is because I had them change something and they changed other things I did NOT request them to.

Also the request I made should be an option (or at least have a help for it so you know to request it) the option is having the email review request being sent X days after FULLFILLMENT and not from ORDER DATE.

Eternal Wooden Roses
アメリカ合衆国
アプリの使用期間:2年弱
2021年3月4日

Had some issues getting code properly installed on Empire theme, so contacted support for help. Only had to wait a few minutes and they took care of everything! Thanks to Sheen for the fantastic service. :)

Transcendental Aspirations
アメリカ合衆国
アプリの使用期間:22日
2022年9月1日

DO NOT USE THIS APP ON ENTERPRISE. It is a complete heist. The team is incompetent. It's been three months and loyalty and reviews are not live. Their reviews system is literally the worst on the market. They haven't updated it since 2015. Please, DO NOT WASTE YOUR MONEY. Use Junip for reviews. It's a fraction of the price and ACTUALLY works.

wholier
アメリカ合衆国
アプリの使用期間:1年以上
Yotpoが返信しました 2022年10月20日

Hey, Jaillene from the Reviews team here 👋

We're sorry to hear that you're facing setup issues. We're continuously working to update our products as well as our pricing and packaging options, and our support team is always available to offer any assistance.

2023年5月23日

Great customer service and super easy to integrate with my Shopify store! Highly recommend Yotpo for any e-commerce website.

Joyasol Shoes
アメリカ合衆国
アプリの使用期間:21日
Yotpoが返信しました 2023年5月24日

We appreciate your feedback, thank you!

2023年8月14日

Very helpful customer support, hands on and super responsive! Helped to install our reviews widget within minutes :)

West of Dingle Sea Salt
アイルランド
アプリの使用期間:21日
2022年11月5日

Lemuel C was very helpful sorting out my issue from back end, very patient and will definitely up grade my plan in future. Thank you

Rugs Online Rugs
オーストラリア
アプリの使用期間:21日
2015年6月22日

Great service, easy to use. I'm benefiting a lot even with the free version!
My only complaint is that the better features are really expensive- there really isn't a middle ground on the price point. However, I am sure people can get a lot of value from it and generate a lot of new business. The customer support helped me solve my issue, but it would also be nice if they had phone support.

Enamor Jewelry
アメリカ合衆国
アプリの使用期間:21日