レビュー (7,105)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2020年5月29日

The app does the work of collecting reviews. However, note the app stops collecting reviews when your shop sells over 50 products a month. I had installed this app in the middle of the month with over 10 orders processed in my store to start with, so it quickly reached the limit and now the app has stopped unless I upgrade my plan.
Our site sells over 50 products a month regardless of the help of this app, so it is difficult to understand why the plans are charged based on products sold. Only a third of our customers return with reviews so the plans should be charged based on the number of reviews collected.

Sand by Saya Japan
アメリカ合衆国
アプリの使用期間:約2年
Yotpoが返信しました 2020年6月30日

Thank you so much for your feedback. We always want to ensure a business is on their 'right fit' plan -- meaning how much they're paying should align with the services their receiving and what their business needs to see success with Yotpo. This pricing model is intended to most comfortably scale with your business and can be found across the industry.

Our pricing model is available on our website and in your Yotpo admin - For our Growth plans (up to 800 orders per month) you can choose from packages ranging from $19 up to $249 a month. As part of Yotpo's effort to generate the most reviews for our customers, we offer 200 extra orders for new users to help get them started in the best way possible and generate reviews from past orders.

If you would like to get in touch, we would be happy to assist you further.
Thanks again for your feedback!

2014年8月19日

I love this app so far! My customers are already leaving reviews!

Only For You Boutique
アメリカ合衆国
アプリの使用期間:24日
2023年2月6日

Great app! Spoke with Warly, when I could not find a setting and Warly was very helpful and professional.

Rags & Royal
アメリカ合衆国
アプリの使用期間:24日
Yotpoが返信しました 2023年2月24日

Thank you for sharing your thoughts with us!

2021年11月20日

These guys have great customer service, always very helpful whenever I need them!!!!!!!!!!!!!!!!!!!!

Elite Lifestyle Coach
アメリカ合衆国
アプリの使用期間:24日
2023年5月18日

I had a challenge getting reviews to show on my Collections page so I started a live chat with Yotpo and Jeorge Kenneth V was awesome at understanding my challenge, logging into my site and fixing it for me as well as going the extra mile in helping me with additional requests around modifying the styling of the reviews. Every chat I've had with Yotpo has been very helpful. Thank you for the great service.

Pura Vida Offroad
アメリカ合衆国
アプリの使用期間:24日
2021年10月21日

Just installed the app and had some doubts, the customer service is very quick to respond and James helped me clear my doubts and resolve my problem, Really looking forward to use their service to maximize our sales in near future.

Soulpure soaps
インド
アプリの使用期間:24日
2015年5月20日

Great review app. It integrates well into our website design, too. I wish I can use more feature for free but I know it is too much to ask.

JaPen
カナダ
アプリの使用期間:1年以上
2022年2月17日

It can be installed automatically, however, as the account issue, I select manual. It need a little knowledge about coding. The give me good professional service team. quick respond. good product. thank you.

geeknuc
中華人民共和国香港特別行政区
アプリの使用期間:24日
2023年8月24日

So i added a widget to my website to see what it would look like and now there is no turn off button so it is stuck on my website.

USA Seasonings
アメリカ合衆国
アプリの使用期間:2年弱
Yotpoが返信しました 2023年9月6日

Thank you for taking the time to submit a review! Our team has tried to contact you to offer support, but we have not heard back. If you're still experiencing issues and need assistance, please reach out to our team.

2022年1月22日

App is working perfectly and the customer service that helped onboard the widgets on to the site were a breeze to work with. 100% recommend yopto for your reviews and loyalty rewards as well.

Bonsai-En
オーストラリア
アプリの使用期間:24日