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Good app would be five stars ( and a great app) but customers keep saying they try and leave a review through the email and it doesn't work and that they have to go back to the site and leave it there, I am sure I would have more reviews if this was fixed
Loving the app so far, I needed help incorporating my review widget and used the chat feature. Junalou helped me so quickly and easily, had great customer service skills I really appreciate it, thank you!
I had a problem in the initial setup of the widget. Lemuel was very quick in solving my problem. Super
Great help with installation and very quick to respond with help. Installed for me all works perfectly.
I needed help to solve a problem with getting previous reviews up to 6 months ago. Chatted to Jane and wowsa she was amazing not only did she fixed my problem with one business but did my second business as well. High 5 to amazing customer service.
I would recommend this app for anyone who is trying to build their brand. Also support team is very helpful, they are very quick is solving issues.
Great customer service, extremely hands-on to help you get set up and rolling! The app has been working well and should work for whatever price point you are looking at.
Yotpo support agent Mary Ann was extremely helpful and made the set up process a breeze. She was so patient and informative. Thank you Mary Ann!
Fantastic! Customizable, and transferable! We switched platforms, and were so glad that we stuck with Yotpo so we didn't have to lose years of reviews!
Thanks for your feedback, we really appreciate it.
I've had quite a few issues with this app since installing that has required me to contact the customer tech team a few times, they have been helpful and solved my issues each time, and relatively quickly, but as a non-techy person, this app hasn't been easy to work with from the get-go.
Thank you for taking the time to leave a review. We apologize for any inconvenience you've experienced. We are always working on improving our product, and your feedback is very important to us. Please do not hesitate to contact us if you encounter any further issues.