レビュー (6,918)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2019年11月21日

Great app to request product reviews! I had some issues validating my shopify token initially but Jo from support was super helpful and fixed the issue.

MERGE4
アメリカ合衆国
アプリの使用期間:8日
2020年9月1日

Great customer support and attention to detail from their team. The jump between the free plan and paid plan is pretty huge, so that might be an issue for us, but a great product.

Deeto
オーストラリア
アプリの使用期間:7ヶ月
編集日:2022年7月16日

I have contacted with James Edmar C and he helped me to install the app. What a great customer service! On the otherhand, the app was very usefull! I again contacted with support to install the app for my new theme. Nick did great works on my new theme. Thanks a lot!

Brooks Decor
アメリカ合衆国
アプリの使用期間:8日
2018年11月17日

This app is easy to use and it is a great way to feel connected to your customers. My only complaint is the giant jump you have to take from 100 "emails" a month at $50/month to the next level. The next jump is is $200/month! That is a big jump for a small company. I wish they had something in between.

Mer-Sea & Co.
アメリカ合衆国
アプリの使用期間:8ヶ月
2021年10月29日

We've just installed the app and still figuring everything out, but judging by the great customer support we've received so far we foresee a long and prosper relationship.

Clear Tune Monitors
アメリカ合衆国
アプリの使用期間:8日
2021年8月27日

So far, I am really like this app! It is very easy to install and start to use. Chat support is always very helpful.

Yuntech
アメリカ合衆国
アプリの使用期間:8日
2022年5月11日

The app is a bit slow, but overall it does the work and has good features. I had an issue with the backend and it was quickly sorted out by Lemuel from Yotpo. Good customer service and fast problem resolution.

Soulfull Humans
インド
アプリの使用期間:7ヶ月
2013年12月7日

Easy set up. works well. good integration with Facebook, very complete. Thank you.

A&A Shoes
アメリカ合衆国
アプリの使用期間:8日
2022年2月1日

There's some parts of the application that can use enhancing. For example, the coupon option to be conditioned to send out only following specific emails. It seems odd that there is not setting for this condition. As well, it would be helpful to have the app pick up on where the customer is in the email request flow. I'm having to manually cross reference the email list to ensure that all customers have received the follow up reminder emails - seems very inefficient. Customer support was amazing though! Keith was very helpful and supported with me with my inquiries on several different occasions. 5 STAR for customer support.

Rest Duvet
中華人民共和国香港特別行政区
アプリの使用期間:8ヶ月
2022年9月26日

I need to aware all the customers right there, This company is absolutely fraud and they just concern with money. I have subscribed their $49 plan and they are deducting $3000 from my card without my approval. Now I am going to Peruse against this company and also opening a dispute in Shopify so that they delist their App.

SHEA TERRA ORGANICS
アメリカ合衆国
アプリの使用期間:7ヶ月
Yotpoが返信しました 2022年10月20日

Hey, Jaillene from the Reviews team here 👋
Thank you for sharing your thoughts with us.

We would never deduct any kind of payment from your account without your consent. After looking into your account, we were able to confirm that your brand signed up for our annual plan which auto-renews each year.

We've tried reaching out to you on several occasions, but have not heard back. Please reach out to your client success manager to learn more about our pricing and packaging offerings.