レビュー (6,918)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2023年1月24日

Donner P was super helpful. Couldn't be better! It was complicated and she handled it well, understood the request on the 1st go-around; rare in itself.

Reflect Perfection
アメリカ合衆国
アプリの使用期間:7日
Yotpoが返信しました 2023年2月2日

Thank you for sharing your thoughts with us!

2017年10月28日

Great app and so easy to set up.

Mandalamagikdeals Com
オーストラリア
アプリの使用期間:8ヶ月
2022年11月29日

I have very unique products and rarely ever have the same products repeatedly, which means I can't use the widget, which is unfortunate. I can use the SEO page instead, but the formatting is much more limited. It seems every reviews app I've tried would have the same issue so I'm sticking with Yotpo for now anyways. However, MAJOR points for the customer service. Both people I dealt with were very helpful, and even made lots of the changes I requested themselves right away. Very very happy with the customer service.

Everpressed
カナダ
アプリの使用期間:6ヶ月
2016年7月28日

Yotpo sales had enough time to call me multiple times, but I hate it when installed there is no email/ chat or phone support available. I am waiting for 3 days for a response from the contact form, and the app is not doing well.
Have an app, have support, period.

Tiedeals
アメリカ合衆国
アプリの使用期間:8ヶ月
2019年9月18日

I have used Yotpo on my website for about a year now. Before I had a place for customers to leave reviews business was lacking in the products sold dept. Reviews are a must these days. Since I started using Yotpo, the reviews have picked up and my business has too! I know its one of the first things I check when buying products online. Today I opened up a store on a different platform and I wanted to keep my reviews, but I could not figure out how to get them to follow my change. After fooling with it for a few days I broke down and ask Yotpo for some help. I received instructions on what to do not long after I asked for help. Well, I still couldn't figure it out. So Paulo wrote back and offered this for me. He promptly fixed my problems in no time. I have to say, the response time to my email was fast, courteous and willing to go that extra mile to help in any way he could. Thank you Paulo!

HDsmallPARTS LLC
アメリカ合衆国
アプリの使用期間:7日
Yotpoが返信しました 2019年10月6日

Hi there! Thank you so much for leaving a review, we really appreciate your feedback and are glad to hear we're hitting the mark on customer support and service!

2021年3月22日

Jo Lorenz very helpful and patient with me. Helped me get my product rating situated on my store platform with shopify.

Miracle's La Bella Boutique
アメリカ合衆国
アプリの使用期間:7日
2020年5月5日

This app works really well with no issues. They have a super responsive customer service. Was able to get my Etsy reviews transferred over relatively quickly. Thank you, Mary!

Elisamama
アメリカ合衆国
アプリの使用期間:7日
2022年7月6日

Great customer service very happy with the support with importing my reviews as i am not an computer expert it was amazing to be provided with all the information and solutions.

Glow Skincare
イギリス
アプリの使用期間:7日
2016年1月28日

Yotpo works well for obtaining reviews and posting them to your site. BE FOREWARNED, however, that you will not be able to access the most helpful functionality (Google Seller Rating for CPC ads and organic listings and social media sharing of reviews) without upgrading to the $399/month version. Other reviewers have made similar comments, so I won't beat a dead horse, but this is a ludicrous amount for the average small business on Shopify, especially DIY startups. Shopify's own review app provides much of the functionality of the free version of Yotpo. This company is missing the big picture (ironically), which is always keep the needs of your customer foremost in mind.

Bettawear
アメリカ合衆国
アプリの使用期間:8ヶ月
2022年3月15日

I recently installed two Yotpo apps and the support I've received so far has been great! They are quick to answer and help me with app settings

Spark Naturals
アメリカ合衆国
アプリの使用期間:7日