レビュー (6,926)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2016年5月31日

Great app! Really beautiful to use and works well on my site, customers can leave reviews through the email or by simply clicking the review button online, I love it. Thank you!

Atalya Designs
イギリス
アプリの使用期間:9日
2021年10月1日

I love this!!! It looks so professional for our website and the emails requesting them after purchase are very helpful so we have a steady flow. I had some trouble with the reviews appearing at first and Manny from support was very helpful in guiding me to figure out the settings.

Tin Marin Brand
アメリカ合衆国
アプリの使用期間:9日
2022年10月20日

If you are looking for a review platform, you've got the best right here! Yotpo has been not only amazing from a customer support and their product is awesome. It has help our business grow because of it!

Next Day Hair
アメリカ合衆国
アプリの使用期間:9日
2022年3月19日

Support is very helpful and friendly. Sadly, upgrading the plan was too expensive for us and the design didn't fit well into our shop.

WOOD4PROS by Almbusch OG
オーストリア
アプリの使用期間:8ヶ月
2022年8月4日

I opened my Shopify store in April as one of the many leaving Etsy. Since then I have had many questions and ALL have been thoroughly answered with phenomenal customer service. The entire team follows up each time. The site itself is working well for me, but it's the customer service that really sets this apart.

Katherine Alexander Art
アメリカ合衆国
アプリの使用期間:9日
2021年3月25日

Just started the install process, but really blown away by the chat support from Mary Ann! She was VERY patient and helpful in assisting me with all the set up. Can't wait to get this bad boy live!!

vicerays
アメリカ合衆国
アプリの使用期間:9日
2018年8月30日

Great customer service! Simple to use, offers a lot of great features.

Courierware Messenger Bags
アメリカ合衆国
アプリの使用期間:9日
2021年8月15日

Really fast and efficient and patient customer service. Was able to help me navigate the widget and get me on my way.

SHOKAN 28
アメリカ合衆国
アプリの使用期間:9日
2016年1月21日

I agree with the other negative reviews popping up. I'm leaving 3 stars just to say thanks for the while we have the free plan, but no more.

We have used the free version of Yotpo with great success but as a growing e-commerce store the added functionalities are a must. The Starter plan - $25 /month only gives you incremental features, then it goes to the Pro plan $399, Powerhouse plan $699/ month, an extremely steep and unrealistic increase in prices. Ideally we would of loved the Pro plan functionalities but weighing the cost benefits, we've decided against it which is a shame.

We're now using Judge.me, although the interface is not as sophisticated as Yotpo, they provide most of the functionalities we were looking for, amazing support, and they are constantly adding new functionalities listing to user feedback. That's how a app is supposed to be. The price point - $15/month is no where near what Yotpo asks for.

Kurasu Me
日本
アプリの使用期間:9ヶ月
2023年4月10日

James was very helpful in helping us put out a fire that popped up when requesting reviews. Yotpo is always awesome to work with and helps us gain insightful feedback from our customers!

Capture CustomOrder
アメリカ合衆国
アプリの使用期間:9日