レビュー (7,026)
絞り込む
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EDIT: The migration process is painful!! It's not as easy as advertised and we regret switching from Judge.me now. And even though we're paying $120 / month, there is Yotpo branding in all widgets and emails. If you're a small business, there are better options. Seems like a pretty good reviews app so far. And the customer service is very good! Would highly recommend.
Hey, Jailene from the Reviews team here 👋
Thank you for leaving a review. We value your feedback and apologize for any inconvenience this may have caused on your end. After looking into your account, we see that our team resolved any issues around migration and demonstrated how to edit the logo within email review requests.
If you're still experiencing issues, please reach out to us — we're more than happy to help and we want to make sure that any lingering concerns are addressed.
App has been great and the support has been just fantastic. Particularly, Edcel has been wonderful in helping us out with our custom requirements and has gone above and beyond in customer support!
Great experience using this app - Mark was genuinely helpful! My problems were solved pretty much immediately
無料プランでアプリを導入しましたが、サイトにうまく反映されませんでした。
すべて英語表記なのですが、翻訳アプリなどを使ってチャットで質問したところ、Shopifyのコラボレーター機能を使って解決してもらえました。
分からないことは教えてもらえるのでYotpoにしてよかったです。
担当してくれたRuzsel Jさん、ありがとうございました！
Have only just installed the app, It seems to be working well - but I wanted to comment on the support given by Josephine in the Yotpo team. Great service - quick, polite and easy. She helped me to position those little stars in exactly the spot I wanted them - no fuss, just done swiftly. Thanks Josephine - Great job!
DO NOT install this app. I had it for a while but had never set it up or used it. When I finally did, it gave me the option to automatically install the review tab code on my site. What a mistake! My site started displaying improperly. Even after the Shopify guru deleted the code, the bug was still there. Not until I uninstalled the app did the problem go away.
John G was absolutely wonderful, very patient, and extremely helpful. Couldn't ask for better customer service and support :)
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
This app is absolutely amazing and James from Yotpo was so helpful. I got quick assistance and all my questions were answered with lots of details. Highly recommended!
This app started sending non-branded, incorrect product review requests to our customers without our permission. It continued sending out emails even after we uninstalled it.
Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
So far so good! Ronel provided great customer support. They were very responsive and were able to quickly solve our issue.