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When I finally got hold of someone the service was very efficient and helpful. I would say though that I had tried to get someone to call me a number of times but no one did!
This is the first time we have had reviews on our site, having looked at all the feedback from previous users we went with Yotpo, it was the right decision, it's easy to use and the support is great. We had a few technical issues, and Paul helped us straight away to get everything looking the way we wanted. Great job Yotpo!
So far, so good. Customer support has been quick to respond, even though we're currently on the free plan. "Growth" seems a little pricey for the upgrades that it offers, but if we see good engagement and conversions, we might swing for it (as a brand-first business, I can only stand the thought of sending non-customizable reviews emails for so long).
Kenn T was a great help with helping us set this app on our website Thank you. Highly Recommend Yotpo reviews
I had to give Ranel access to my Shopify store to install widgets on my page.
Ronel's service was quick and amazing. Thank you!
Easy to install while being robust and flexible. Great to see the reviews start to stream in! The reviews add instant legitimacy and the app saves me the time of having to hunt down customers.
This app is simple and effective. And if you need assistance, the customer support team is professional, attentive, and patient. They are the BEST, especially Mark, and the very first person who helped me, sorry I can't remember the name. Again, thank you very much!!!
GOOD service and help from Sheen helping us transferring the product review when we migrated our selling platform from Bigcommerce to Shopify. Thank you!
Very nice service. I am definitely forwarding this to my friends.
Amazing apps for Shopify store. Great works!