レビュー (7,096)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2021年6月25日

Yopto Eunice was amazing - thank you for all of your assitance, solved my problem quickly and easily

GetDecked
イギリス
アプリの使用期間:1日
2023年11月17日

Thanks for your support. ..

Alt3oLado
ドイツ
アプリの使用期間:1日
Yotpoが返信しました 2023年11月28日

We appreciate your feedback, thank you!

2021年3月11日

I'm new to the app but the customer service is great. I haven't been able to test the features yet but the customer service's willingness to help is much appreciated! Thank you so much Sheen for your excellent customer service!

Jolie Noire
アメリカ合衆国
アプリの使用期間:1日
2020年7月8日

I thought this app would be helpful but it only sent like 20% of the review emails. Most customers have reported they never received a review email. Waste of time!

Pretty Healthy
アメリカ合衆国
アプリの使用期間:約1ヶ月
Yotpoが返信しました 2020年8月24日

Thanks for taking the time to leave your feedback, we're sorry to hear about your experience.

If you would like to get in touch, we would be happy to chat further about your experience and try to help.

2022年12月8日

Good customer service. Great app. I recommend Yotpo. Had some issues and customer service fixed them straight away.

Architecture Mates
フィンランド
アプリの使用期間:1日
Yotpoが返信しました 2023年1月23日

Thank you for writing a review — we value your feedback.

2020年10月22日

This app adds a nice touch to your online business. It's a way for customers to leave feedback and review their product/service. The only thing I had an issue with was embedding the code into my theme myself but Diane was very helpful in resolving the issue for me. With my permission she ultimately went into my theme and embedded the code for me. I would recommend for anyone starting a business. They have a free option available.

Koli Cosmetics
アメリカ合衆国
アプリの使用期間:29日
Yotpoが返信しました 2020年10月25日

Thank you for taking the time to leave a review. We're happy to hear Diane was able to help get you up and running! We'll pass on your kind words.

2021年11月18日

I was trying to delete my accout and they help me within 5 mins. Authentic and fast customer service!

Aulipure
台湾
アプリの使用期間:1日
2021年12月18日

I contacted support and they helped me right away. Great customer service. Rep handled my issue promptly.

Radiant Beauty
アメリカ合衆国
アプリの使用期間:1日
2020年2月9日

This is a great app. Even for the free version customer support is super responsive making changes on your backend.

Coachmats.com
カナダ
アプリの使用期間:1日
2018年9月12日

Great customization abilities with collecting and displaying reviews. However, it seems archaic to me that you have to manually re-install whenever you update your theme (which is often from a good theme provider). Customer service is really slow (3 days to get my reviews back on the site) and it never seems to install properly. Many other apps have an automated prompt that brings the app to the updated theme AND prompts a CS person to check that it's working well. Pretty big oversight IMO.

Watson
カナダ
アプリの使用期間:約1ヶ月