レビュー (7,097)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2023年6月24日

John B was most helpfu! Patiently looked for the file in our theme where codes needed to be inserted for the Star Rating to show! Great support!

DB-Sim
フィリピン
アプリの使用期間:約3時間
2022年10月23日

Reinier was very patient and supportive in importing previously received reviews into Yotpo, and also with many other questions. Thank you.

Chocolate On Purpose
オーストラリア
アプリの使用期間:約3時間
2022年4月4日

I've just installed this app. The customer service was fantastic! I spoke with Reinier D and help me through all installation process straight away and made the right recommendations. If it wasn't for that, I wouldn't probably ended up moving forward. I'm very happy with the product so far and glad I had the great help to do it!

Barefoot Baby Australia
オーストラリア
アプリの使用期間:約3時間
2022年12月6日

Simoun Francis S helped me in importing reviews and setting up the account as well very professionally

Garage Department
アメリカ合衆国
アプリの使用期間:約3時間
Yotpoが返信しました 2023年1月23日

We appreciate your feedback, thank you!

2021年10月28日

I was having some trouble with setting up and contacted Allent at support who was very helpful. Thank you.

Tina's Love of Crochet
オーストラリア
アプリの使用期間:約3時間
2023年8月2日

Just completed the setup process. I had a couple of questions and needed support's help to get everything working properly and get the theme colors updated. The support online chat worked very well and Jeorge Kenneth, the support tech was very pleasant and helpful.

Heavenly Creation Nursery
アメリカ合衆国
アプリの使用期間:約3時間
2016年6月30日

Very disappointed in the price structure - $4000 a year for small business is just not doable.

Adorableessentials
アメリカ合衆国
アプリの使用期間:約3時間
2022年1月11日

Just integrated on growth plan as of today. Support was quick to respond and assist with integrations.

RTA Direct
アメリカ合衆国
アプリの使用期間:約3時間
2023年10月20日

Doner P. was very helpful making me understand how to best use YotPo

Brisco Coffee
イギリス
アプリの使用期間:約2時間
Yotpoが返信しました 2023年11月28日

We appreciate your feedback, thank you!

編集日:2022年10月25日

Avoid using apps provided by this company at all cost, their technical support sucks and don't even understand simple instructions and keep on insisting that the simple issue is fixed and explained to us the same thing again and again which is not helping at all, after messing around on a simple CSS styling issue, the support guy named Nick was even trying to show his attitude and removed all the necessary codes on the store with his unprofessionalism, we strictly told them that the only code that needs to be removed is the bad code / solution that he provided. Dealing with this kinda mess is literally a joke, next level stuff, congratulations on pissing off your potential customer. And you know what guys? There are plenty of other good review apps out there that provide better services and technical support compared to this crap, just to name a few like Loox, Judge.me and the list goes on. If I were you, I will avoid using their apps at all cost. Really tired of dealing with support that don't even understand simple logic and needs.

BlissYard
アメリカ合衆国
アプリの使用期間:約3時間
Yotpoが返信しました 2022年11月6日

Hey, Jaillene from the Yotpo Reviews team here 👋

Thank you for sharing your feedback with us, and we apologize for the inconvenience. We would never remove any code or content from your site or reviews without your permission.

We understand that you've been experiencing a few technical challenges regarding the responsiveness of our widgets, and we're here to help.

We have already reached out to you and our support team is ready to help you with this issue.