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The peoples are really helpful! I'm happy to say their customer support is good and helpful.
Thank you for your review!
Daniel P. was exceptional! fast and efficient service... he handled my question like an absolute pro! Thank you Daniel!
Awesome experience. Thanks for sharing!
Kelsey and the Yopto team have gone above and beyond to make sure my onboarding was figured out.
In the beginning there were some hiccups, but now that we are rocking and rolling I am seeing my reviews conversion go up significantly from Junip.
So far, very pleased!
We appreciate the valuable feedback and we apologize for the experience you went through.
From our discussion via email, we understand that all outstanding issues are now resolved.
We are continuously and actively working to optimize the admin's performance and our reviews import process will also be revamped for a much smoother and seamless experience.
If you need our assistance, please feel free to reach out to us anytime.
Doner P helped us so kindly!
It's easy to access to chat!
Wendyle is amazing! I got some questions about importing and exporting the reviews, she supported me from the start to the end, and fixed everything I encountered. And she is super efficient in fixing my problems. This is the type of support we all need as a brand owner.
*Update: I had some new questions about exporting and importing reviews, and Ruzsel J and Doner assisted me for the last two times. They did an amazing job, fixing my issue very quickly. They were knowledgeable, provided all the information I needed, and offered fast and straightforward support.
Great to see our support agents shine! Thank you for sharing your experience!
Great experience with the app so far. Support, especially Sheila R., has been fantastic.
Doner was amazing and quick with my request!
I worked with Ruzsel John to make some updates to my reviews component on my homepage. He was very knowledgable and was able to find a solution to my problem quickly and actually made the edit for me. Thank you!
We’re glad Ruzsel was able to quickly solve your issue and make the necessary edits for you! Thanks for sharing!
Reymon Alvero N was very helpful in resolving my concern.
They were super helpful in addressing some of the teething issues I had with the initial integration and went above and beyond helping to troubleshoot. Thank you!