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I have just had the best customer service experience from Yotpo. I needed a few things done to move the reviews carousell, to show stars rating somewhere on products page, etc and it was done in a breeze by the support personnel. Helpful, pleasant, quick. Double thumbs up!
Updated on 30 Jan 2023: Shoutout to Edilyn for her help with the update to shopify 2.0! Thank you very much!
Re-updated on 11 Sept 2023: DanielP was a great help with support. Extremely fast and efficient, solved the matter within the hour. Great Service!
Great support through their chat. They work with you on any issues you might have. Also, easy to set up and configure.
Thank you for your review! Happy to hear our customer support team was able to help.
We are using this app to get site reviews for our shop that sells cool printed t shirts online .Yotpo is a very convenient way to do it!
Doner P was very helpful and fixed our problems quickly! We are so happy with the customer care. Thank you!
Chicky Dee;s Gifts: https://shop.chickydee.com/
Awesome app!!
We've used this app for just a few weeks and have already received dozens of positive reviews. Because we were very concerned about abusing our customers' trust by sending them unsolicited emails requesting a review, we customized our email so there is no question it is from us - and have since asked our first dozen reviewers how they felt about it - not one of them thought it was creepy or spammy, much to our relief. It is really nice to have a way to share the nice things people say about our product and cause.
Excellent App and support. Being able to collect customer reviews and have them published onto my website is a huge benefit. I look forward to taking advantages of many of the other services too. A simple to use interface, however there was always extremely helpful support team member available whenever I required any assistance. I can not rate them highly enough
Very happy with this app, we've used it for about 3 years. Easily gets customers to provide great feedback.
www.specialcelebration.com.au
Fastest service in town! Thank you so much! Happy S. was amazing and to the point...highly recommend this app!
Thank you so much for leaving a review! We're happy to hear Mary Ann was able to help you and we'll definitely pass on your kind words.
Customer service was 5 star, Manny was brilliant and helped with some final tweaks of code so everything looked perfect on our website. Highly recommend, the customer service support is great!