レビュー (7,057)
絞り込む
-
評価順
This app is full of bugs - Upgrading your plan from Free to a paid tier doesn't actually work (the charge is applied, but service levels are NOT increased). Additionally, the Onboarding flow within the app is broken (persistently asks you to install the widget, when doing so, it adds the widget to your theme multiple times). Go with another option! Worse yet, the support is horrible.
Thank you for your valuable feedback!
We apologize for the issues you experienced, both of them were taken internally and addressed with the highest priority.
We hope to see you again in the future!
Ruzsel John he got in call with me and got the app working so since i was planing to uninstall the app he changed my mind and make it working , thanks again for the
We’re glad Ruzsel was able to resolve the issues and change your mind about uninstalling the app. Thank you for sharing your experience!
Yotpo offers many features. They are too many to list here, but as a small business that is scaling quickly we also need features of larger business and they have all the bells and whistles. And customer service is always - and I mean always - top notch. Fast and friendly. Can't ask for more =)
Thank you so much for sharing your experience! We're thrilled to hear that Yotpo's wide range of features meets your needs as a growing small business. It's fantastic to know that our customer service has consistently provided fast and friendly support. Your satisfaction means a lot to us, and we're here to support your business every step of the way.
I had issues bringing my store from BC to shop and Ruzsel John Nabong helped so quick. Knew exactly what to do and was quick about it. I highly recommend and knows his stuff!
Thanks for the great review!
App has been working well and I've received terrific customer service from Ruzsel Nabong!
Thank you for the feedback!
Highly recommended! I love their technical team. Agent Doner really help me a lot! and yotpo offers many features, that is what we needed.
Thank you for the recommendation! Happy to hear that Doner was helpful and that Yotpo's features are meeting your needs. We appreciate your support!
I had to uninstall the app the support is terrible. After 3 weeks the problem was not fixed. I decided to go with another review provider.
Reymon Alvero was able to help me within minutes from the time I reached out for assistance. He went into my site to fix an issue and sent me a screenshot to locate where the error stemmed from.
They answered every question I had with care. I would especially like to thank Ethelbert Santos for his help.
Quick responses with customer service questions. Easy to navigate the platform.