Yotpo: Product Reviews App

Allen was very helpful!

Merci à Ruzsel J de m'avoir aider, et pris le temps de m'installer correctement les widgets. Je recommande

So helpful

Scam company.
Once you cancel your subscription, they’ll tell you your annual fee is non-refundable—even if you’ve only used it for a month or two. They won’t prorate or refund the unused portion.

What’s worse, they never inform you of these unreasonable policies upfront. No warnings, no notices, nothing.

After you’ve paid, you’ll realize that Yotpo significantly slows down your website, especially hurting CLS performance. When you decide you no longer want to use it, they’ll just say, “Your subscription is canceled, but you won’t receive any refund.”

Shopify Plus support will simply tell you, “It’s a third-party app, there’s nothing we can do.”

Total scammy behavior.

Worst app on the market. The support is terrible, they promise to solve the problem, but weeks pass and the problems are not resolved, there is a lot of bureaucracy, they transfer the ticket from one department to another, in other words, they simply shift papers and do nothing to solve the client’s problem. And this for a few hundred dollars a month. I use another application in my other stores and support from a competitor solves my problem in 24 hours!!!
despite the fact that a subscription costs a few dollars, not several hundred!

App seems good so far, I like how I can group my product reviews into catageories.
Some of the self edit formatting options seem to be lacking, however people like Ruzsel J and Jean have customised my CSS for me, which has been very helpful.

Customer support is great! Their chat feature is very helpful and has quick response. Ruzsel J helped us with some coding to display our review badge for our website, and we appreciated his quick work to help us.

Ive used Yotpo many times, in many different types stores, to help customers see the value in my products and customer service -- IT WORKS. Super powerful. AND -- Yotpo has great customer service also (and thanks Ian, and in the past, Orly for helping me out twice with questions -- solved fast and easy).

I have tried many other review platforms and I always come back to Yotpo as my go-to.

The new interface is great!

Again, amazing customer service!!! Thank you!

Ruzsel J was super helpful and responsive!

The support agents are amazing. It can be hard to get to them at times but when yotpo recognizes where/what you are trying to do they generally push you to an agent if the ai cannot solve it by itself. I do recommend this service due to quality of product but more important the service. Vien Saints E was the last agent I had and they were great but I have a few others that are awesome as well so I wish I could remember their names to give them credit.