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I've been using Yotpo for a few years now. Their customer service has always been top notch. Sheen helped me recently with a review that wasn't showing on my review page. The fix was super fast after my inquiry. I highly recommend!
Great app and great support. Would definitely recommend this to anyone looking for a great review app.
Thank you Simoun Francis S for the speedy customer service. You fixed my issue in quickly and efficiently.
We appreciate your feedback, thank you!
Well functioning app. Customer service goes above and beyond what I could have asked for. Issues were delt with right away and they even helped me fine tune the theme so that the widget was easier to see.
Best review app hands down for Shopify!
Eduardo was extremely helpful in adding Yotpo to our current theme. He did so without affecting the live site and gave me helpful instructions on who to talk to next.
Absolutely love this app, has some issues with getting it installed onto a new theme and the wonderful team helped me in a very timely manner - highly recommend this awesome app.
Excellent customer support! We had a small issue connecting reviews with some of our product bundles, but Allen helped us find a quick, effective solution. Love this service!
Happy to hear you're enjoying Yotpo! Thanks so much for taking the time to leave a review.
12/22/23
A couple of quirky things were happening as a result of a new template we installed, but Doner was incredibly helpful; he dug deep to find the issues, got them fixed, and helped me understand the issue. Overall functionality is great and the service is top-notch!
12/29/20
Had some trouble getting the app integrated, and they were incredibly responsive and helpful. They took over the whole process and came back with a finished process. Awesome customer service.
Thank you for leaving a review. We're happy to hear you had such a positive experience with our support team.
John G.'s support was nothing short of exceptional. Not only did he address the issue promptly, but he also ensured I understood the solution. His professionalism, coupled with his swift response time, made the entire experience seamless.