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$14K per year (required annual contract) for functionality that I can get from Stamped.io for $99 per month??? Not sure which suckers are going for that... I do not recommend.
This app doesn't give you a chance to configure the settings, emails etc. - it just sends emails on its own, with no chance to review/track or anything! I have never seen anything like this.
great idea. horrible service,
if you have tried them out even after you will remove their app from shopify they will send information/emails to your costumers without asking you, - no place on Yotpo to delete account and 7 messages in 4 driftnet channels, -phone, email ,ticket and masanger, are not answered after 48 hours and counting.
unheard of this kind of service - better of with a less smarter system but normal service.
We have filed a compliant with shopify as well.
After installing this app it immediately goes live, sending out an email to my customers without my permission. This is a huge NO-NO and immediate reason to uninstall it.
Installed it and settings and dashboard was down. Had no control, so it auto-published some really bad reviews to the site and I couldn't edit or remove - despite having fixed everything with the customer and both of us wanted to change it!
+ the graphical layout was clonky and not to pretty.
Deleted the app, but found it very hard to remove from frontend.
Sorry, not at all a fan.
This app sent my pre-order customers an email requesting a review before their orders were even fulfilled. Are you serious? Why would you logically have an app that sends out review requests before that order is even marked as fulfilled? Congrats, you've just pissed off my customers. Would appreciate it if you got in touch with me ASAP to remedy this situation.
Thank you for leaving your feedback. Please know that your frustration has not gone unheard and we apologize for the inconvenience you have experienced. After taking a closer look at your case, a support agent has reached out with some possible solutions for your issues, however we have not heard back from you. Please feel free to contact us at any time should you reconsider our offer.
It will not load onto my store ...keeps giving me error message. I have emailed for help and no response which is frustrating after seeing other great reviews
Thank you for taking the time to leave a review and we're so sorry about the delay. Our support team will be reaching out to ensure we get this sorted as quickly as possible.
Ich habe bereits das L&R Programm von Yotpo, das gefällt mir sehr gut. Nun wollte ich als Ergänzung gerne das Bewertungsprogramm abonnieren, damit ich beide Apps in Ergänzung zueinander habe. Leider ist beim Bewertungsprogramm nicht mal eine einfache Änderung der Texte im Widget möglich. Die deutschen Texte gefallen mir aber gar nicht, es wird "gesiezt", in meinem Shop wird "geduzt" und auch einige andere Sätze hätte ich gerne verändert. Aber dafür muss man tief in die Tasche greifen, da bleibe ich bei meinem jetzigen Bewertungsprogramm, das ist für "kleines Geld" in allen Bereichen anpaßbar. Sehr schade und einige Arbeit und Zeit umsonst investiert. Der Support anwortet schnell, dafür gibt es ein PLUS
Thank you for taking the time to leave a review. We absolutely hear and sympathize with your frustration about not being able to have access to some of our features. Our customer service has reached out to you recently to try and resolve your issues but sadly we have not heard back. Please feel free to reach out to us any time and we will do our utmost to try and help you.
complicado de usar. no es clara las opciones y las reseñas no aparecen
We're sorry to hear that you're experiencing issues with our product. We have tried looking for your account with us and can't seem to find it. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.
Cool app but overprices.
Really to expensive for small business.
got loox for cheaper price,,much cheaper..