Yotpo Product Reviews & UGC

Hands down one of the best review apps out there that every shopify store should trial at the least. Apart from the product being so comprehensive, their customer support is also second to none, responses received within 24 hours and on point. Only drawback I'd say is their subscriptions are quite pricey especially when you move up the tiers.

Kenn T is amazing and very quick and responding to solve our issue. He even went beyond and checked our other settings and stayed until everything was fixed!

Great App to collect reviews from your customers!!! Bunch of options for optimization and tracking your conversions. Customize your emails and ask for reviews from your customers manually or in auto mode. Add widgets and carousels with reviews to your website. Awesome customer service - Thanks Yotpo James for your help!!! Definitely recommend!

I just had a super awesome chat with Ronel R for support on getting a customer to update their review because he was happy with our customer service. Ronel was friendly and fast, what more could you ask for?

Now, speaking of excellent user experiences, gotta mention, "John G" from customer service. We've had our fair share of chat conversations with the customer service team, but John G. stands out with his patience and dedication. His ability to not just hear, but really listen to our issues made all the difference. We had the task of importing 100+ reviews. He patiently guided us through the entire process, ensuring everything went smoothly. And bonus points for taking the extra step of directing us to utilize features we were completely unaware of! Some other agents fell short here, but John G. was a game-changer.

Would highly recommend this app.

Great support, easy to set up and very customisable.

Helps consumers see clearly what others have written, and gives products a rating on your site - strongly recommend as a review app.

Wonderful app with great customer service. I was confused about how to input the widget onto my new theme, chatted with Leizel for 15 minutes and it was good to go. Saved me an hour with a programmer and $75, thank you!

I needed help completing a task and I received excellent service. Thank you for your fast and friendly service.

The app is great and makes collecting product reviews super easy. I needed help with coding something and Kenneth John M updated my code in a matter of minutes. Super friendly and professional all around. Highly recommend.

I love this app! It gives my store "Street Cred" I needed to update the code on my new Shopify store and Mark helped me. He actually inserted all of the code needed to import all of my reviews into my new store for me. He was fantastic! Highly recommended!!