Recensies (7.139)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 14 mei 2021

Love the customer service from Junalou on this app. Due to some other social media updates, I lost connectivity. I was able to redo most of it, but since I'm not too techy, I got stuck on the API secret key stuff. Junalou was immediately available to chat, easily understood my issue, and walked me through it. Done! Then he noticed my widgets were also gone, so he fixed that right up within seconds! Honestly, I think the customer service is sometimes more important than what the app does. I highly recommend yotpo. AND Junalou!!

Pineapples and Palm Trees
Verenigde Staten
Meer dan 2 jaar gebruiken de app
8 juli 2023

Customer Service from John G was exceptional. Helped me get star ratings visible on my collection and product pages. John was extremely helpful, professional and patient. Highly recommend.

The Mushroom Connection
Australië
Meer dan 2 jaar gebruiken de app
Bewerkt 17 juli 2022

An update to my review, support is beyond awesome, Rhemy just helped us with reinstalling the app after we changed the theme. Yes, she is working on Sundy, very smart and very quick. I wish there was more than 5 stars to give to Yotpo and Rhemy! This app has great features and even though it is new to us, we can see that it will have a positive impact on our sales.
Another thing, support is amazing; we had an issue on a Saturday and support responded in a few minutes and fixed the issue in another few even though we're still on the free version!

NorthSouthCare
Canada
Meer dan 2 jaar gebruiken de app
11 oktober 2019

Great reviews app. Yes, if you upgrade it can be pricey. But it is worth it in my opinion. Their customer service is great, can do any small or large adjustments to your store that you want in terms of visual and location. Additionally, a lot of apps integrate with them which is a plus. This reviews app is the cleanest look of the bunch. Crescel was a pleasure as well.

Binoid CBD
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Yotpo heeft geantwoord 28 oktober 2019

Thank you so much for taking the time to leave a review. We really appreciate your feedback and are happy to hear you're enjoying the benefits of Yotpo.

28 mei 2021

This app and their customer service are both extremely helpful
Couldn't do without it!
So happy to be working with this team.

Priya's Teas
Verenigde Staten
Meer dan 2 jaar gebruiken de app
27 juni 2022

Alber V helped me today with all my questions. He responded quickly and politely. thanks for this support.

Novelskin
Frankrijk
Meer dan 2 jaar gebruiken de app
Bewerkt 20 mei 2021

started from a free plan, recently upgraded to build trust with customers. super supportive - thanks to @Ed my features are added to the template smoothly and very pleased with the support.

SHAPERX
Verenigde Staten
Meer dan 2 jaar gebruiken de app
3 januari 2023

James Edmar - thank you for helping us with the setup. Your service is second to none. Thank you, Yotpo!

Blue Zone Planet
Canada
Meer dan 2 jaar gebruiken de app
Yotpo heeft geantwoord 18 januari 2023

Thanks for your feedback, we really appreciate it.

23 november 2021

I love the interface of Yotpo and the features are very useful. ALso chef kiss for the amaizing customer service

skinned.co
Maleisië
Meer dan 2 jaar gebruiken de app
Bewerkt 10 september 2019

I have been using Yotpo since last year and love it! I needed some assistance with setting up one of the functions and Pauline at Yotpo help was amazing! highly recommend this app for anyone looking for a review system

Swoodi
Australië
Meer dan 2 jaar gebruiken de app