Recensies (6.910)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
23 augustus 2021

Super helpful customer support. They made Yotpo appear exactly as I wanted it to on my website and did it in less than 10 minutes. Thanks Don!

BORING CLOTH.
Verenigde Staten
11 maanden gebruiken de app
15 juli 2021

Their support team is really really great! Love the app and all the capabilities to help grow our business and connect with customers. GET YOTPO!!!

Soshe Beauty
Verenigde Staten
11 maanden gebruiken de app
26 maart 2021

I wasn't happy with the customer service initially, because of the email response to a problem I experienced. However, I requested escalation and I was was placed on a call with Mary Ann and she took the time to help this Baby Boomer see the value of the YOTPO app. I am impressed and grateful to and for the time she spent with me!

T3-Train Track Transform
Verenigde Staten
11 maanden gebruiken de app
23 maart 2017

I don't normally write negative reviews, but I am frustrated beyond belief and I would NOT recommend Yotpo to anyone — friend or foe!!! My customer reviews have not been not showing up on my website for months. I'll give you that you responded to me a couple of times; then, after that, I guess you just decided it would be easier to ignore me and the problem. I see from reading the negative reviews that I'm not the only one. If you ask me, you have the worst customer service on the planet. I can't believe you have the audacity to tell me I should try to contact the developer now — before I post this negative review. Seriously?!? How dare you!?! I did exactly what I was supposed to do for the last two months, you dropped the ball. You don't deserve another chance. I contacted customer service too many times to list. I even tried going through your website, which apparently only wants to deal with me if I'm a 'potential' customer not an 'existing' customer with complaints. I even warned your customer service people that if I didn't hear back I would be switching apps and writing a negative review. So my actions should come as no surprise. What I say to you Mr. App Developer is your company should get their customer service act together!!! My time and my business are just as valuable as yours and if you expect to keep customers you should treat them with the respect they deserve.

Homespunandhandson
Verenigde Staten
11 maanden gebruiken de app
30 september 2019

Fast service and support >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Nutrii
Verenigde Staten
11 maanden gebruiken de app
Yotpo heeft geantwoord 8 oktober 2019

Hi there! Thanks for leaving a review - glad to hear we're hitting the mark on customer support.

3 juni 2021

Very good app. Good at collecting reviews and also User generated content. Very helpful support. Thanks Junalou.

Flor y Amor
Spanje
11 maanden gebruiken de app
Yotpo heeft geantwoord 6 juni 2021

Thank you for taking the time to leave a review!

25 augustus 2020

The customer support is very helpful and friendly. ;) Mary Ann solved the problem within just a couple minutes.

Capitan Barbosa | Productos para hombres
Peru
11 maanden gebruiken de app
26 augustus 2022

Rhenant did an amazing job helping us fix our error! Thank you! We had some issues with the mobile placement and it was fixed within an hour!

Ultimate Confetti Store
Verenigde Staten
11 maanden gebruiken de app
20 september 2022

Awesome customer service! Always help with any issue in a timely manner. Also is a great app. Its very user friendly and convenient.

Nature's Health Haven
Verenigde Staten
11 maanden gebruiken de app
13 oktober 2021

set up the app today, relatively easy and I am happy with it! James C from support helped and was great!

HelloTherex
Verenigd Koninkrijk
11 maanden gebruiken de app