Recensies (6.910)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 8 februari 2022

I have been using Yotpo for a couple of months. The Yotpo support has always been amazing. Anytime there is an issue, I am able to get in touch with someone on direct chat and for the most part, all of my questions and issues have been handled quickly and well. My most recent interaction was with Howell Kieth, and the support I received was fantastic. Based on my experience with the customer support alone, I would give Yotpo 5 stars. I am giving 4 stars because the Yotpo platform is not fantastic - it is slow, buggy, and not easy to modify design and function without accessing higher tiered plans and manual CSV file editing. Additionally, some desirable features (such as integrations with Klaviyo and other apps) are only accessible on plan tiers that are far out of reach for the average small business. All in all, the customer support and documentation make up for the platform headaches, and I look forward to using Yotpo further.

STUNN Collective
Canada
Bijna 2 jaar gebruiken de app
4 februari 2016

Great app however a bit pricey.

Vipra Natural Choices
Denemarken
Meer dan 2 jaar gebruiken de app
Bewerkt 22 maart 2019

Excellent app and customer service, especially while still using the free version! I needed the star rating moved to a specific place on my add to cart page, as well as on the category page, and Aleksandra provided this service fast, and without additional pay. I spoke to the sales team, didn't think they were pushy at all. They actually suggested to just use the free version as I wanted, and when ready for more to give them a call.
When I changed my website theme, again I got fast support again, this time from Raphael.
The rating system works like a charm, I'm very happy with this app!

Chance Loves Swim
Verenigde Staten
Meer dan 2 jaar gebruiken de app
6 maart 2014

Just want to say thank you for the amazing work. Your plugin has rocketed our tiny online shop (www.nitecorelights.com) to now 12 retailers island wide. Our growth could not be possible without the testimonial support you help us create with our customers.

Thank you and keep up the awesome work!

Nitecore | The most advanced precision made flashlights in the world
Singapore
Meer dan 2 jaar gebruiken de app
29 mei 2023

Live chat support team is phenomenal and the reason why I wouldn't switch away. very responsive and available.

WiseHuman
Verenigde Staten
27 dagen gebruiken de app
22 mei 2020

Great app. Great service from Bernard!! Setting up the auto capture trigger after a product is fulfilled. Thank you

Goo & Co.
Australië
Meer dan 2 jaar gebruiken de app
11 juli 2021

Incredible customer service. Great app for reviews too! Very easy for seller and customer. Rilu Jane was a great help!

The Encinitas Bakery
Verenigde Staten
27 dagen gebruiken de app
Bewerkt 29 maart 2018

There is a bug and support doesn't answer for 5 days.
Worst support

Mookyboutique
Verenigde Staten
Meer dan 2 jaar gebruiken de app
18 maart 2022

Had some issues with our account and Kenneth from the customer support team was very helpful and able to fix all our concerns.

CANO
Duitsland
Bijna 2 jaar gebruiken de app
4 april 2023

Rhenant is superb helpful with me setting up reviews on my site. She made it very easy and I appreciated her excellent customer service. She is highly recommended!

Trace Essence Company
Verenigde Staten
27 dagen gebruiken de app