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The app has been great so far. The on-site widgets display reviews nicely and the customer service has been helpful! Looking forward to seeing how the auto-review emails send out. Thanks, Orly P for helping out with Yotpo APIs
Thanks, Nick S for helping out by adding Yopto Ratings on Home Page.
Love the app and the support is superb. I am not tech savvy but it was still very user friendly and what I didn’t understand was handled quickly and efficiently by Yotpo.
So happy to hear you are pleased with Yotpo, Born2Dress. Thanks for leaving us a review!
This is a great app, but terrible customer service. I have contacted the support team and received no help. This is such a shame, considering all the reviews I have read rave about the excellent customer services and subsequently, this was one of the main reasons I had chosen to go with Yotpo.
When reading Yotpo's tutorials they stated that when customers leave a negative review it is because they are disappointed and their expectations were not fulfilled. This is sadly the case. Once again, I would like to reiterate that the review system is still good.
Doner P helped resolve my issue quickly and efficiently. Also verified that things were running smoothly afterward.
Absolutely hands down the best app for reviews!!! Thanks so much for helping with installation. JMM
Jeorge Kenneth V was very helpful at installing the reviews on my website ! So far this app is everything i need
I have just installed Yotpo on my site under the free plan. I was not sure if it had everything I needed. After a good chat with support on the live chat (with Manny) all my questions where answered. I was on the fence about whether to go ahead with Yotpo and after this chat I was convinced. I had set up my automated emails and was receiving reviews, I was unable to publish them. Manny was very patient and helpful even though I had so many questions. And was quickly able to solve my issue/s.
Great support from Howell during the initial set up phase and integration on my website. Thank you for your help
Great App - easy to install, great support, worth your time.
I had some questions about orders that hadn't pulled through and used the chat function. Orly P was exceptional and was able to help me quickly and efficiently. Great services