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We really appreciate seeing how customers are responding to our service and products. It helps us to know how we are doing and what we can improve. And, of course, it is more likely for visitors to have more confidence in us and make purchases online when they see good reviews. Thank you Yotpo for creating this incredible app, offering chat support and a free plan even!
Why this app does not have 4.9 overall rating? No idea. The customer service from pauline was awesome. A total rock star.
Yotpo itself works perfect and i think is the best app to increase customer's trust. A lot on quantitative date can be used to better serve your customers, which is the whole point. Again 5 stars
Thanks for your amazing feedback, Epica Clothing! We think you are rockstars too!
Yotpo has been fantastic, I'm generating lots of verified 5 star reviews that are being displayed on a carousal on the home page, and individual reviews being displayed on the product pages.
The service is second to none, the live chat is instant, and actions are taken straight away to rectify any issues I have. This is a great App.
Thank you so much for taking the time to write a review! We're so happy to hear you're seeing the benefits of Yotpo and our support team has been able to help.
John G. was very kind to help me with my product reviews! It didn't take much time.
Thank you for writing a review — we value your feedback.
Rilu was wonderful to connect. Rilu fixed my settings issues speedy quick and offered great support the entire way. Thanks Rilu!
I was switching platforms for my Yopto reviews and was so lost and confused. Manny the Support Agent for Yopto helped me tremendously from start to finish. He was super helpful and I greatly appreciate it. Even though these apps are user friendly, they are overwhelming at times.
Great app and nice layout on my website. After I had create my page the set-up went fast with the help of the support. Thanks
Great customer service by Rilu Jane. Everything went smoothly. Very co-operative and patient. Thanks
Dunno if it was my luck, but u guys have been improving the attention CS provides at least this full year, the last guy who helped me set up my walmart syndication plan, John G, was amazing, clear, concise & helped me get a better understanding of what was needed from me in order to achieve success in my walmart syndication venture, so kudos to y'all!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
We are just getting started with YOTPO so we can't speak to how well it works as a platform. However, I can't speak highly enough about the integration process with Shopify. I am not real savvy when it comes to coding and so I reached out to YOTPO support and connected with Manny T who made the entire process a breeze. I let him know what I needed and he provided clear instructions and got everything connected the way I need it to be. Keep up the good work!