Recensies (6.910)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 11 april 2019

So far so good and the customer support team is excellent. Josh was very friendly and helped with an import quickly & efficiently. Thanks again!

Sally Rae
Australië
Meer dan een jaar gebruiken de app
Yotpo heeft geantwoord 14 april 2019

Hey Sally Rae, thanks for the great feedback about Josh and our team, and taking the time to leave a review!

21 december 2020

I was having a problem with my review carousel and Jo Lorenz was a huge help! Very patient with me and resolved all my issues. This app has so many cool features!

Curl Love
Verenigde Staten
Meer dan een jaar gebruiken de app
Yotpo heeft geantwoord 29 december 2020

Thank you for your review. We're happy to hear you had such a positive experience with our support team!

Bewerkt 10 november 2021

Been using the yotpo for a year now and it's great! Mary Ann, from the Yotpo support team, quickly helped us fix things so that it looks great on our new 2.0 theme.

Field Made Co.
Canada
Meer dan een jaar gebruiken de app
Yotpo heeft geantwoord 11 november 2020

Thank you for taking the time to leave this review. We absolutely understand your frustration. One of our customer service representatives has reached out to you and will do whatever they can to assist you with your issues. We apologize for this inconvenience.

Bewerkt 9 juli 2021

Yotpo is a great review tool in the long run, with amazing features that improve the credibility of your stores and products with verified purchased reviews. Eunice from the Yotpo support team was very fast finding the solution to our questions.

Casa de Vera
Spanje
Meer dan een jaar gebruiken de app
Bewerkt 8 april 2020

Très bonne application, je l'utilisais déjà sur un autre store, je recommande vivement.
Les + : Si vous rencontrez des difficultés, des gars de chez eux vous installent le module gratuitement !

Sowll.com
Frankrijk
Meer dan een jaar gebruiken de app
8 april 2023

Wow. I'm really grateful for the customer service. I was lucky to get connected with Nicole L, who helped me with a issue I was having getting the Ratings Widget to show both on the Product Page and the Landing Page. Couldn't have done it without her ( I tried), and she did such a great job while being super nice about it. And to get help so early in the morning, I'm so happy!

Limelight
Verenigde Staten
17 dagen gebruiken de app
Bewerkt 28 mei 2021

I used this to help get more reviews, and it's worked well for that. The support was very helpful too. Cons - I find the dashboard slow and a bit too busy.

Harborist Sensitive Beauty
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
28 april 2017

This app works perfectly. Service support is outstanding as well. I will recommend it to my friends. Thank you.

Skutop
Verenigde Staten
Meer dan een jaar gebruiken de app
28 januari 2021

I grew my business for almost a year using the free version of Yotpo, and scaled up to the Growth plan recently. I installed a new theme just prior to doing this, and had some difficulty migrating the widget over. I contacted their support team on a few occasions to get fixes, and received support within minutes each time. Mary Ann was friendly and helpful, made backend fixes for me quickly. Thank you!

Conway + Banks Hockey Co.
Canada
Meer dan een jaar gebruiken de app
11 januari 2021

Excellent customer service! Mary Ann was super helpful...answered all my questions and helped get me up and running. Highly recommend!

Beedigger's
Verenigde Staten
Meer dan een jaar gebruiken de app
Yotpo heeft geantwoord 12 januari 2021

Thank you for sharing your review. We're constantly working on improving our customer service and we're thrilled to hear we hit the mark with you!