Recensies (6.910)
Verfijnen
-
Op beoordeling
So far so good and the customer support team is excellent. Josh was very friendly and helped with an import quickly & efficiently. Thanks again!
Hey Sally Rae, thanks for the great feedback about Josh and our team, and taking the time to leave a review!
I was having a problem with my review carousel and Jo Lorenz was a huge help! Very patient with me and resolved all my issues. This app has so many cool features!
Thank you for your review. We're happy to hear you had such a positive experience with our support team!
Been using the yotpo for a year now and it's great! Mary Ann, from the Yotpo support team, quickly helped us fix things so that it looks great on our new 2.0 theme.
Thank you for taking the time to leave this review. We absolutely understand your frustration. One of our customer service representatives has reached out to you and will do whatever they can to assist you with your issues. We apologize for this inconvenience.
Yotpo is a great review tool in the long run, with amazing features that improve the credibility of your stores and products with verified purchased reviews. Eunice from the Yotpo support team was very fast finding the solution to our questions.
Très bonne application, je l'utilisais déjà sur un autre store, je recommande vivement.
Les + : Si vous rencontrez des difficultés, des gars de chez eux vous installent le module gratuitement !
Wow. I'm really grateful for the customer service. I was lucky to get connected with Nicole L, who helped me with a issue I was having getting the Ratings Widget to show both on the Product Page and the Landing Page. Couldn't have done it without her ( I tried), and she did such a great job while being super nice about it. And to get help so early in the morning, I'm so happy!
I used this to help get more reviews, and it's worked well for that. The support was very helpful too. Cons - I find the dashboard slow and a bit too busy.
This app works perfectly. Service support is outstanding as well. I will recommend it to my friends. Thank you.
I grew my business for almost a year using the free version of Yotpo, and scaled up to the Growth plan recently. I installed a new theme just prior to doing this, and had some difficulty migrating the widget over. I contacted their support team on a few occasions to get fixes, and received support within minutes each time. Mary Ann was friendly and helpful, made backend fixes for me quickly. Thank you!
Excellent customer service! Mary Ann was super helpful...answered all my questions and helped get me up and running. Highly recommend!
Thank you for sharing your review. We're constantly working on improving our customer service and we're thrilled to hear we hit the mark with you!