Recensies (7.139)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
2 juli 2020

Paul was super patient with helping me install some code on my site! Great customer service - recommend the paid plan to get it.

Alaya
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
16 januari 2020

Great customer support! The developer that built my site failed to complete setup of Yotpo so reviews were not showing on my site. I discovered this after parting ways with the developer and didn't want to go back to them. Yotpo customer support jumped right in and finished the setup for me with no questions asked. Excellent.

Made in California
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Yotpo heeft geantwoord 17 januari 2020

Thanks so much for taking the time to leave a review. Happy to hear our customer support team was able to get everything up & running smoothly 👍

13 juni 2019

I've started to use the app recently and I love it. It is user friendly, well designed and even at a basic level so helpful. Highly recommended! The customer service was so helpful, Louanne helped me so well and even went an extra step to solve my issue. Thanks ;)

Nebedai
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
Yotpo heeft geantwoord 16 juni 2019

Hey there Nebedai! Thanks so much for the great review! We are glad to hear that you are happy with the customer service!

4 november 2021

good app customer support quick and useful. Build my store so nice. Thx. Still trying to add more functions on my site.

Nestour
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Bewerkt 6 oktober 2020

great app, and amazing customer support.. they helped me out thought their online chat in 5 minutes. I can highly recommend it

Modeoutlet
Denemarken
Ongeveer 2 maanden gebruiken de app
Yotpo heeft geantwoord 11 oktober 2020

Thank you for your review. We're happy to hear our customer service was helpful and that you're running smoothly now.

20 oktober 2021

Allen at Yotpo helped me with my issue and was very easy to communicate with. We now have the star rating visible on all product pages.

LanacoNZ
Nieuw-Zeeland
Ongeveer 2 maanden gebruiken de app
9 september 2017

There is a 500 error and I can't install it

Vita Myr
Verenigde Staten
Bijna 4 jaar gebruiken de app
8 november 2017

They offer so much value! And they offer a great look too. Thanks for the awesome app guys!

Baby Shay
Zuid-Afrika
Ongeveer 2 maanden gebruiken de app
14 augustus 2015

We loved using the "forever free" plan for Yotpo for the past year. Turns out "forever" didn't last too long. What a lie. I just got an email saying they are getting rid of our free plan and will switch us to their "new" forever free plan which eliminates almost all the functionality of our current plan. If we want to keep the functionality we currently have, we will have to pay $500 per month. That's more than 2x as much as our entire shopify plan. I'd be willing to pay something, but this is ludicrous. Yotpo's pan is to get you hooked then screw you.

80 Arms
Verenigde Staten
Bijna 4 jaar gebruiken de app
7 december 2023

The app was working great for the last 2 years but recently the reviews widget is on my website twice and I am unsure how to get it off and it had incorrect reviews for one of my products. I contacted customer support and I am still waiting for a response. I went on the chat and it had me holding on for eternity (45 mins) and no one helped me. The only issue I have is the time I have to wait to hear back.

Kennedi’s Essentials
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
Yotpo heeft geantwoord 20 december 2023

Thanks for your feedback, we really appreciate it.