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Alan from Yotpo was absolutely brilliant. Could not do enough to help. I'm really impressed with this company so far - customer service has been exceptional.
I just upgraded my yotpo subscription and was having a few issues installing the widgets, Mary Ann helped me through it step by step on the customer service chat and resolved everything. Thanks - great app and customer service
Great customer service. The program is affordable and provides the value needed to reassure customers. I would like some better customization in the free option but it's free, so can't complain.
Love this app on shopify. Though some of the improvements are in the works but still one of the best apps being used by us!
I don't want to push our customers for writing reviews. However, Yotpo has several options which make me comfortable to use the app. Well designed app. Thank you very much.
I noticed our reviews were not publishing to our site even though I could see new reviews coming in through the Yotpo app. I reached out to support and had John G. assist me. He informed me that I had not added the Yotpo widgets and still had our previous reviews app widget active. John was super helpful and prompt with this fix. His help was very much appreciated and saved me a lot of time. He went the extra mile in making my experience as seamless as possible. Thank you, John!
Thank you for sharing your thoughts with us!
Doner P. was EXTREMELY helpful with adding/transferring our reviews. Incredibly happy with this app over & over again. If you're considering this app, this is your sign to try it!
Thanks to Danreb for helping me solve my issue. The reviews are now on my site! It was done quickly and easily.
We love Yotpo for our store reviews. Every time I've reached out for help on the chat I've had great service. Junalou and Ronel were very helpful in figuring out some issues we had. I highly recommend the app.
Great customer service and easy to implement. A decent amount of customization too.