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Junalou helped me with an issue I had regarding the placement of the review and answered all my other questions along the way. Very professional, patient, and helpful. I highly recommend.
It helps a lot, and has a quick customer reply. I encountered a probelm when installing widget, the online customer service (Rhenant) help me fixed the problem.
We like Yotpo, but the best of the best is its customer service. We were stuck with an issue about our products and Mary Ann at Yotpo really helped us. She worked for two days until our problem was solved. We don't give them 10 stars on the review just because it is not available. We are just very happy with this service! Thanks Mary Ann!!
Midday live chat waiting a little bit, but when I had an agent (John B.), he was very helpful with providing me information. He also offered to email me some articles about setting up the app on our store.
I had opened 2 accounts on a review app. The guy in customer service was very nice good with communication. He helped me resolve the issue. Thank you!!!
#UPDATE 10.05.2021 - I had another issue and the Yotpo-Team is just amazing! Especially Don who helped me with an irregular request. He did his best and I'm waiting for the results now. These people are great and will do their best to help you. Many Thanks !!! #1stREVIEW - Very helpful support! Anne is the best ;-) She solved all my issues and now everything is perfect. Thanks a lot again!
Great app for adding reviews and the customer support is prompt and responsive too! Highly recommended for new businesses .
Thank you Rhenant for being super helpful and assisting me with everything I need ! Really helpful and fast !
We are using Yotpo to generate product and site reviews on a couple of online stores of our clients. Yotpo not only helps us to generate reviews but also helps to get additional sales coming from auto-response emails.
They have a very responsive and helpful support team in case any help is needed. P.S.
Ed, thank you for your recent help:) Zwebra Web Studio Inc. recommends Yotpo service for sure!
We just installed the reviews widget and the star reviews. We love it so far. Customer service team has been very responsive and great to work with.
Thank you for taking the time to leave a review. We're happy to hear you're up and running smoothly!