Yotpo Product Reviews & UGC

Great support feature Kenneth John M. was so helpful! Would recommend this platform to all businesses.

I used the app with Magento and liked it. Trying to use it with Shopify, but can't get any customer support. Submit a ticket, wait up to a week only for them to respond with the same answer (click this article for help) over and over.

I don't think they have anyone doing real tech support, just someone checking e-mail from time to time to copy and past "standard responses."

Support was good when I used with Magento but now seems to not exist...very disappointing.

Incredible customer service. Great app for reviews too! Very easy for seller and customer. Rilu Jane was a great help!

I use this app to collect reviews.I was having trouble setting it up and adding widgets to my site but the Yotpo team's support services are great! Anne and Mary Ann did may set up for me completely. I've had some apps that totally refuse just because I'm on their free plan but not Yotpo. Will definitely be a loyal paying customer as the business grows. Thank you so much Yotpo!

Ronel was a great help in migrating the reviews to our new Shopify site. Nice knowing there is readily accessible support.

Had trouble with figuring out how to navigate the app. Junalou was very knowledgeable and quick! Thanks for the help!

Rhenant is superb helpful with me setting up reviews on my site. She made it very easy and I appreciated her excellent customer service. She is highly recommended!

For Free App, the Yotpo gives enough good features, and the features help our store a lot thing. Ed name, a support guy. he helps our store issue with a simple and easy thing. thank you

This app made things super easy. Rilu and Roney were super helpful and made the whole downloading process and integration process super easy and simple.

So far Yotpo has been really good. Unlike most other good review apps they have a realistic, scalable pricing structure which starts at free for small business like mine. I had a few teething issues at the start (i'm not a techy!) but the support guys were really helpful and it was all sorted quite soon. This is really good, especially considering I am on the free package which rarely comes ticket support from other app services.

The functionality and design is really good and I eventually have a system to retrieve feedback from my many happy customers. Something I was struggling to find for a while. I would highly recommend YOTPO to others!