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Yotpo Reviews has great customer service. Doner P took care of our issues in a quick and efficient manner.
So far so good! Ronel provided great customer support. They were very responsive and were able to quickly solve our issue.
Hi,
I came across this app for customer reviews, and was really impressed with its capabilities.
I highly recommend this app! A must have for all online stores!
Yet I give it only one star - reason being - it is not supported on IE 8 and IE 9!!! This app needs to support all popular browsers! Is that too much to ask?!?!?
J'avais un problème d'affichage des notes sur la page des collections. Ils ont été rapide à répondre et ils m'ont aidé à résoudre le problème. Merci Yotpot!
Thank you for writing a review — we value your feedback.
The functionality of this app is excellent and the service was top notch and very fast. Highly recommend.
People at this company do not know how to answer emails. For the amount of money they charge go with foursixty. Horrible experience and a waste of money. Maybe someone will actually read this and answer our emails and deliver what they promised.
I'm rating the great service I received from Doner P. It can be hard as a soloprenuer doing everything on your own, so I really appreciate when I am able to get help through Yotpo Support to help me get things fixed, done quickly and correctly! Thanks for your help Doner! Also got great service from Eunice. After getting a bit of a run around from another representative that didn't fix the issue I was having, I luckily got my support ticket assigned to Eunice who was GREAT! She resolved my issue within 24 hours.
Wow. I'm really grateful for the customer service. I was lucky to get connected with Nicole L, who helped me with a issue I was having getting the Ratings Widget to show both on the Product Page and the Landing Page. Couldn't have done it without her ( I tried), and she did such a great job while being super nice about it. And to get help so early in the morning, I'm so happy!
So far so good. I had some issues with the way stars were showing up and Jo was very helpful getting everything working correctly. I like that I can now request reviews on products that customers have purchased. Excited to see more reviews on my site.
Thank you for taking the time to leave a review. Happy to hear Jo was able to help you and get you set up!
Needed a couple tweaks to the basic set up of the widget on my site and the team at yotpo helped fix it! thanks guys
Thank you for your review. We're thrilled to hear we were able to help you set up properly.