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Eunice was so helpful in answering my questions and helping me streamline this process. Couldn't have been happier with her assistance!
EDIT: The migration process is painful!! It's not as easy as advertised and we regret switching from Judge.me now. And even though we're paying $120 / month, there is Yotpo branding in all widgets and emails. If you're a small business, there are better options. Seems like a pretty good reviews app so far. And the customer service is very good! Would highly recommend.
Hey, Jailene from the Reviews team here 👋
Thank you for leaving a review. We value your feedback and apologize for any inconvenience this may have caused on your end. After looking into your account, we see that our team resolved any issues around migration and demonstrated how to edit the logo within email review requests.
If you're still experiencing issues, please reach out to us — we're more than happy to help and we want to make sure that any lingering concerns are addressed.
App has been great and the support has been just fantastic. Particularly, Edcel has been wonderful in helping us out with our custom requirements and has gone above and beyond in customer support!
Great experience using this app - Mark was genuinely helpful! My problems were solved pretty much immediately
Rhenant was very helpful and went above and beyond what I needed help on. Appreciate the support, thanks again.
Thank you for sharing your thoughts with us!
Have only just installed the app, It seems to be working well - but I wanted to comment on the support given by Josephine in the Yotpo team. Great service - quick, polite and easy. She helped me to position those little stars in exactly the spot I wanted them - no fuss, just done swiftly. Thanks Josephine - Great job!
DO NOT install this app. I had it for a while but had never set it up or used it. When I finally did, it gave me the option to automatically install the review tab code on my site. What a mistake! My site started displaying improperly. Even after the Shopify guru deleted the code, the bug was still there. Not until I uninstalled the app did the problem go away.
This app is absolutely amazing and James from Yotpo was so helpful. I got quick assistance and all my questions were answered with lots of details. Highly recommended!
The functionality of this app is excellent and the service was top notch and very fast. Highly recommend.
People at this company do not know how to answer emails. For the amount of money they charge go with foursixty. Horrible experience and a waste of money. Maybe someone will actually read this and answer our emails and deliver what they promised.