Yotpo Product Reviews & UGC

Lior was wonderful in helping me install the code for my website. It was very easy. Thank you! We have also already gotten several reviews from customers! we love having the feedback :)

I'm REALLY REALLY PISSED NOW! I just discovered that there is no way to remove a review COMPLETELY from the web. These reviews are stored "somewhere else" and 'belong to the reviewer".

Not anymore. I will uninstall this immediately after writing this.

The last 3 "reviews" I've received were things like,
1-star, haven't gotten it yet.
2 stars, the package was smashed...yet I ship out a small flat bubble envelope with a soft leather product in it.
1- star, the package hasn't arrived yet....

The part about this is...These reviews are NOT reviews of MY service nor OUR product. They are from people who just have a hair up their butt because the mailman was a day late and my company gets the hit.... that never goes away. AND...if you don't PAY YOTPO....you can't reply nor defend yourself or your business.

Eduardo did an excellent job in helping me import reviews from another app! Very easy to follow and communicate! Also just got help from Nick S! Some script was not on my theme that i needed and he easily added it for me! Very quick and easy!

Eduardo R. was so quick and helpful. I have never messed with coding and was struggling for a while trying to figure it out by myself, but I'm glad I reached out for help because I needed it haha...Eduardo started adding the code right away and was done super fast! Thank you!

I recently moved my store from GoDaddy to Shopify. I needed assistance with setting up Yotpo on my Shopify store. Gimbert at Yotpo was able to assist me. Gimbert went above and beyond to help me add the code to my new store. Every question and concern I had was answered quickly and thoroughly. Happy to know the support team is staffed with pros!

great support, couldn't integrate myself though. Handy for requesting reviews as customers tend not to do them autonomously.

Great app, it works pretty good and it looks professional and great customer service. Will definitely recommend.

Reinier D was extremely helpful, thank you! The issue I was having on my account was resolved. Highly recommend this app for business.

I received great customer service and help from Junalou. I was walked through how to make changes and was given recommendations on how to make my website better. 10/10 would recommend this app to others

Donald was the most helpful customer support person ever! Helped me so much with what was for me a complex issue. So relived that he was so knowledgable and willing to help above and beyond.