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I had a problem so contacted with the support team.
Great service provided by Yotpo Eunice. The problem was solved quickly.
Very bad onboarding experience. Once they make a presentation, then it is not easy to get help. Our onboarding has never been succeeded yet. Thinking to cancel and get a refund.
Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
Ruzsel John N was very helpful and walked me through a problem I was stuck with. Thanks to his clear explanations I can now continue without any problems.
i am using this app for few days now and had an opportunity to connect with their support team thrice. While on the first 2 occassions, my issue was addressed immediately and on the third attempt, i had to do a little convincing to get the associate to look into the issue rather than asking me to wait for 24 hrs.. overall the experience is good.
We were having an issue to display and write a review and Allen helped a lot and quickly. ……………………..
incredible app, and the customer support is amazing Rhenant help me so much, i need something really specific and he help me alot
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I had some questions regarding the app and Donald U. provided excellent service and answered all my questions.
I like the app so far.
Thank you !
Support is none existent. I wrote about 4 messages but gotten no response. App deleted.
The app is good, the really bad thing is that when you Uninstall it, it doesn't go away from my products page, me and my customers can still see the Yotpo Review section, it is really frustrating the fact that I can't take it away. and the customer service just does not respond my emails. I am really disappointed
New to Yotpo yet already a lot to love about this app. Customer service is extremely helpful - thank you James for helping me out with the installation!